//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of marketing research : JMR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Käuferzufriedenheit"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
27
Kundenzufriedenheit
27
Dienstleistungsqualität
7
Service quality
7
Beziehungsmarketing
4
Market research
4
Marktforschung
4
Relationship marketing
4
USA
4
United States
4
customer satisfaction
3
Bayes-Statistik
2
Bayesian inference
2
Beschwerdemanagement
2
Bundling strategy
2
Complaint management
2
Consumer behaviour
2
Decision under uncertainty
2
Entscheidung unter Unsicherheit
2
Firm value
2
Konsumentenverhalten
2
Leistungsbündel
2
Marketing management
2
Marketingmanagement
2
Preisdifferenzierung
2
Price discrimination
2
Retail assortment
2
Shareholder Value
2
Shareholder value
2
Sortiment
2
Unternehmenswert
2
1995-2006
1
1997-2005
1
Airline
1
Anlageberatung
1
Arbeitsmobilität
1
Bank
1
Bewertung
1
Bond market
1
Brand extension
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
27
Type of publication (narrower categories)
All
Article in journal
27
Aufsatz in Zeitschrift
27
Language
All
English
27
Author
All
Lehmann, Donald R.
2
Ahluwalia, Rohini
1
Aksoy, Lerzan
1
Alba, Joseph W.
1
Anderson, Eugene W.
1
Ansari, Asim
1
Berry, Leonard L.
1
Bolton, Lisa E.
1
Boyd, D. Eric
1
Broniarczyk, Susan M.
1
Brown, Steven P.
1
Castaño, Raquel
1
Chandrashekaran, Murali
1
Chandy, Rajesh K.
1
Chen, Xinlei
1
Citrin, Alka V.
1
Cunha, Marcus
1
Dahl, Darren W.
1
DeSarbo, Wayne
1
Dekimpe, Marnik G.
1
Dhar, Ravi
1
Diehl, Kristin
1
Dotzel, Thomas
1
Dunn, Lea
1
Fishbach, Ayelet
1
Fong, Duncan K. H.
1
Fornell, Claes
1
Ganesan, Shankar
1
Geurs, Susan E.
1
Geyskens, Inge
1
Gielens, Katrijn
1
Gijsbrechts, Els
1
Goodman, Joseph K.
1
Goreczny, Ashley
1
Goukens, Caroline
1
Grewal, Rajdeep
1
Griffin, Jill G.
1
Gupta, Sunil
1
Haisley, Emily
1
Hays, Julie M.
1
more ...
less ...
Published in...
All
Journal of marketing research : JMR
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
300
The journal of services marketing
191
The service industries journal
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
170
Journal of travel and tourism marketing
164
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
103
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
103
Services marketing quarterly
101
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
Service business
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
66
International journal of quality and service sciences
63
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
International journal of quality & reliability management
58
Managing service quality : MSQ ; an international journal
57
Journal of hospitality and tourism insights
53
International journal of business information systems : IJBIS
52
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
27
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Frontline problem-solving effectiveness : a dynamic analysis of verbal and nonverbal cues
Marinova, Detelina
;
Singh, Sunil K.
;
Singh, Jagdip
- In:
Journal of marketing research : JMR
55
(
2018
)
2
,
pp. 178-192
Persistent link: https://www.econbiz.de/10011844990
Saved in:
2
Why do salespeople quit? : an empirical examination of own and peer effects on salesperson turnover behavior
Sunder, Sarang
;
Kumar, V.
;
Goreczny, Ashley
;
Maurer, Todd
- In:
Journal of marketing research : JMR
54
(
2017
)
3
,
pp. 381-397
Persistent link: https://www.econbiz.de/10011697433
Saved in:
3
Seller beware : how bundling affects valuation
Shaddy, Franklin
;
Fishbach, Ayelet
- In:
Journal of marketing research : JMR
54
(
2017
)
5
,
pp. 737-751
Persistent link: https://www.econbiz.de/10011762828
Saved in:
4
Modeling heterogeneity in the satisfaction, loyalty intention, and shareholder value linkage : a cross-industry analysis at the customer and firm levels
Larivière, Bart
;
Keiningham, Timothy
;
Aksoy, Lerzan
; …
- In:
Journal of marketing research : JMR
53
(
2016
)
1
,
pp. 91-109
Persistent link: https://www.econbiz.de/10011450384
Saved in:
5
Having versus consuming : failure to estimate usage frequency makes consumers prefer multifeature products
Goodman, Joseph K.
;
Irmak, Caglar
- In:
Journal of marketing research : JMR
50
(
2013
)
1
,
pp. 44-54
Persistent link: https://www.econbiz.de/10009715261
Saved in:
6
Service innovativeness and firm value
Dotzel, Thomas
;
Shankar, Venkatesh
;
Berry, Leonard L.
- In:
Journal of marketing research : JMR
50
(
2013
)
2
,
pp. 259-276
Persistent link: https://www.econbiz.de/10009737770
Saved in:
7
Model-based segmentation featuring simultaneous segment-level variable selection
Kim, Sunghoon
;
Fong, Duncan K. H.
;
DeSarbo, Wayne
- In:
Journal of marketing research : JMR
49
(
2012
)
5
,
pp. 725-736
Persistent link: https://www.econbiz.de/10009659276
Saved in:
8
Self-threat and product failure : how internal attributions of blame affect consumer complaining behavior
Dunn, Lea
;
Dahl, Darren W.
- In:
Journal of marketing research : JMR
49
(
2012
)
5
,
pp. 670-681
Persistent link: https://www.econbiz.de/10009659295
Saved in:
9
It's not what you get but when you get it : the effect of gift sequence on deposit balances and customer sentiment in a commercial bank
Haisley, Emily
;
Loewenstein, George F.
- In:
Journal of marketing research : JMR
48
(
2011
)
1
,
pp. 103-115
Persistent link: https://www.econbiz.de/10008858639
Saved in:
10
The psychology of decisions to abandon waits for service
Janakiraman, Narayan
;
Meyer, Robert J.
;
Hoch, Stephen J.
- In:
Journal of marketing research : JMR
48
(
2011
)
6
,
pp. 970-984
Persistent link: https://www.econbiz.de/10010217424
Saved in:
11
Proliferating private-label portfolios : how introducing economy and premium private labels influences brand choice
Geyskens, Inge
;
Gielens, Katrijn
;
Gijsbrechts, Els
- In:
Journal of marketing research : JMR
47
(
2010
)
5
,
pp. 791-807
Persistent link: https://www.econbiz.de/10008665418
Saved in:
12
Shaping customer satisfaction through self-awareness cues
Pham, Michel T.
;
Goukens, Caroline
;
Lehmann, Donald R.
; …
- In:
Journal of marketing research : JMR
47
(
2010
)
5
,
pp. 920-932
Persistent link: https://www.econbiz.de/10008666367
Saved in:
13
When do chief marketing officers affect firm value? : a customer power explanation
Boyd, D. Eric
;
Chandy, Rajesh K.
;
Cunha, Marcus
- In:
Journal of marketing research : JMR
47
(
2010
)
6
,
pp. 1162-1176
Persistent link: https://www.econbiz.de/10008796495
Saved in:
14
Customer satisfaction, analyst stock recommendations, and firm value
Luo, Xueming
;
Homburg, Christian
;
Wieseke, Jan
- In:
Journal of marketing research : JMR
47
(
2010
)
6
,
pp. 1041-1058
Persistent link: https://www.econbiz.de/10008796563
Saved in:
15
How do price fairness perceptions differ across culture?
Bolton, Lisa E.
;
Keh, Hean Tat
;
Alba, Joseph W.
- In:
Journal of marketing research : JMR
47
(
2010
)
3
,
pp. 564-576
Persistent link: https://www.econbiz.de/10003983888
Saved in:
16
The effect of customer satisfaction on consumer spending growth
Fornell, Claes
;
Rust, Roland T.
;
Dekimpe, Marnik G.
- In:
Journal of marketing research : JMR
47
(
2010
)
1
,
pp. 28-35
Persistent link: https://www.econbiz.de/10003947425
Saved in:
17
Great expectations?! : assortment size, expectations, and satisfaction
Diehl, Kristin
;
Poynor, Cait
- In:
Journal of marketing research : JMR
47
(
2010
)
2
,
pp. 312-322
Persistent link: https://www.econbiz.de/10003965475
Saved in:
18
The slippery slope: the impact of feature alignability on search and satisfaction
Griffin, Jill G.
;
Broniarczyk, Susan M.
- In:
Journal of marketing research : JMR
47
(
2010
)
2
,
pp. 323-334
Persistent link: https://www.econbiz.de/10003965476
Saved in:
19
Buffering and amplifying effects of relationship commitment in business-to-business relationships
Ganesan, Shankar
;
Brown, Steven P.
;
Mariadoss, Babu John
; …
- In:
Journal of marketing research : JMR
47
(
2010
)
2
,
pp. 361-373
Persistent link: https://www.econbiz.de/10003965486
Saved in:
20
Customer satisfaction heterogeneity and shareholder value
Grewal, Rajdeep
;
Chandrashekaran, Murali
;
Citrin, Alka V.
- In:
Journal of marketing research : JMR
47
(
2010
)
4
,
pp. 612-626
Persistent link: https://www.econbiz.de/10009234932
Saved in:
21
Learning from a service guarantee quasi experiment
Chen, Xinlei
;
John, George
;
Hays, Julie M.
;
Hill, Arthur V.
- In:
Journal of marketing research : JMR
46
(
2009
)
5
,
pp. 584-596
Persistent link: https://www.econbiz.de/10003896183
Saved in:
22
Does customer satisfaction matter to investors? : findings from the bond market
Anderson, Eugene W.
;
Mansi, Sattar
- In:
Journal of marketing research : JMR
46
(
2009
)
5
,
pp. 703-714
Persistent link: https://www.econbiz.de/10003896383
Saved in:
23
Contingent response to self-customization procedures : implications for decision satisfaction and choice
Valenzuela, Ana
;
Dhar, Ravi
;
Zettelmeyer, Florian
- In:
Journal of marketing research : JMR
46
(
2009
)
6
,
pp. 754-763
Persistent link: https://www.econbiz.de/10003926924
Saved in:
24
Managing consumer uncertainty in the adoption of new products : temporal distance and mental simulation
Castaño, Raquel
;
Sujan, Mita
;
Kacker, Manish
;
Sujan, Harish
- In:
Journal of marketing research : JMR
45
(
2008
)
3
,
pp. 320-336
Persistent link: https://www.econbiz.de/10003724276
Saved in:
25
How far can a brand stretch? : understanding the role of self-construal
Ahluwalia, Rohini
- In:
Journal of marketing research : JMR
45
(
2008
)
3
,
pp. 337-350
Persistent link: https://www.econbiz.de/10003724280
Saved in:
26
Choice goal attainment and decision and consumption satisfaction
Heitmann, Mark
;
Lehmann, Donald R.
;
Herrmann, Andreas
- In:
Journal of marketing research : JMR
44
(
2007
)
2
,
pp. 234-250
Persistent link: https://www.econbiz.de/10003486914
Saved in:
27
A model of consumer learning for service quality and usage
Iyengar, Raghuram
;
Ansari, Asim
;
Gupta, Sunil
- In:
Journal of marketing research : JMR
44
(
2007
)
4
,
pp. 529-544
Persistent link: https://www.econbiz.de/10003569454
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->