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~accessRights:"restricted"
~person:"Lyu, Yijing"
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Search: subject_exact:"Leistungsträger"
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Leistungsmotivation
5
Work motivation
5
Arbeitsverhalten
3
Dienstleistungsqualität
3
Service quality
3
Work behaviour
3
Customer service
2
Kundenservice
2
Organizational behaviour
2
Verhalten in Organisationen
2
Work engagement
2
Abusive supervision
1
Affective commitment
1
Arbeitsgruppe
1
Arbeitsleistung
1
Arbeitsmobilität
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Arbeitszufriedenheit
1
Betriebsklima
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Coworker service sabotage
1
Creativity
1
Customer-oriented OCB
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Dienstleistungssektor
1
Employee retention
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Firm performance
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Führungsstil
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Hostile attribution bias
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Hotel industry
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Hotellerie
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Human Resource Management
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Job embeddedness
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Job engagement
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Job performance
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Job satisfaction
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Lyu, Yijing
Karatepe, Osman M.
26
Bakker, Arnold B.
17
Schaufeli, Wilmar B.
13
Hur, Won-Moo
12
Alfes, Kerstin
10
Luu Trong Tuan
9
Shin, Yuhyung
9
Shuck, Brad
9
De Clercq, Dirk
8
Frey, Bruno S.
8
Las Heras, Mireia
7
Rofcanin, Yasin
7
Gagné, Marylène
6
Jena, Lalatendu Kesari
6
Okumus, Fevzi
6
Arasli, Huseyin
5
Bailey, Catherine
5
Banuri, Sheheryar
5
Barigozzi, Francesca
5
Boxall, Peter F.
5
Burani, Nadia
5
Cassar, Lea
5
Chambel, Maria José
5
Demerouti, Evangelia
5
Dur, Robert A. J.
5
Eldor, Liat
5
Forest, Jacques
5
Fu, Yang
5
Gallus, Jana
5
Gillet, Nicolas
5
Heijden, Beatrice I. J. M. van der
5
Keefer, Philip
5
Kvaløy, Ola
5
Liu, Yan
5
Md Karim Rabiul
5
Park, Sung Min
5
Yoo, Jaewon
5
Zhang, Ying
5
Ampofo, Emmanuel Twumasi
4
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International journal of hospitality management
2
Cornell hospitality quarterly : CQ
1
International journal of contemporary hospitality management
1
Journal of business ethics : JOBE
1
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ECONIS (ZBW)
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1
The black sheep in hospitality organizations : how and when coworker service sabotage hinders employee service creativity
Lyu, Yijing
;
Zhu, Hong
;
Huang, Emily Guohua
;
Chen, Yuanyi
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 312-328
Persistent link: https://www.econbiz.de/10014483427
Saved in:
2
The predictive effects of workplace ostracism on employee attitudes : a job embeddedness perspective
Lyu, Yijing
;
Zhu, Hong
- In:
Journal of business ethics : JOBE
158
(
2019
)
4
,
pp. 1083-1095
Persistent link: https://www.econbiz.de/10012061494
Saved in:
3
The impact of high-commitment HR practices on hotel employees' proactive customer service performance
Chen, Mengyuan
;
Lyu, Yijing
;
Li, Yan
;
Zhou, Xing
;
Li, Weiwen
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 94-107
Persistent link: https://www.econbiz.de/10011638667
Saved in:
4
Sexual harassment and proactive customer service performance : the roles of job engagement and sensitivity to interpersonal mistreatment
Li, Yan
;
Chen, Mengyuan
;
Lyu, Yijing
;
Qiu, Canhua
- In:
International journal of hospitality management
54
(
2016
),
pp. 116-126
Persistent link: https://www.econbiz.de/10011474061
Saved in:
5
Abusive supervision and customer-oriented organizational citizenship behavior : the roles of hostile attribution bias and work engagement
Lyu, Yijing
;
Zhu, Hong
;
Zhong, Hong-Jun
;
Hu, Leqi
- In:
International journal of hospitality management
53
(
2016
),
pp. 69-80
Persistent link: https://www.econbiz.de/10011443029
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