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isPartOf:"Journal of business research : JBR"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Product quality
41
Produktqualität
41
Consumer behaviour
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Dienstleistungsqualität
12
Service quality
12
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Acquila-Natale, Emiliano
1
Balaji, M. S.
1
Caruana, Albert
1
Couder, Julien
1
Desmet, Pierre
1
Ewing, Michael
1
Iglesias-Pradas, Santiago
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Kim, Jungkeun
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Lassar, Walfried M.
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Journal of business research : JBR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Journal of retailing and consumer services
6
Basler Schriften zum Marketing
5
Gabler Edition Wissenschaft
5
SpringerLink / Bücher
5
Europäische Hochschulschriften / 5
4
International journal of production economics
4
The journal of product & brand management
4
Department working papers / Bar-Ilan University, Department of Economics
3
Gabler-Edition Wissenschaft
3
International journal of hospitality management
3
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
Total quality management & business excellence
3
African journal of business and economic research : AJBER
2
Asia Pacific journal of marketing and logistics
2
GDI-Impuls : Wissensmagazin für Wirtschaft, Gesellschaft, Handel
2
Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
2
Ilmenauer Schriften zur Betriebswirtschaftslehre
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of applied business and economic research
2
International journal of contemporary hospitality management
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of productivity and quality management : IJPQM
2
International journal of quality and innovation : IJQI
2
International journal of quality and service sciences
2
Journal of business economics : JBE
2
Journal of hospitality and tourism insights
2
Journal of hospitality marketing & management
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of service research : JSR
2
Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel
2
Metamorphosis : a journal of management research
2
Psychology & marketing
2
Services marketing quarterly
2
The TQM journal : the international review of organizational improvement
2
The service industries journal
2
Tourism review
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Working paper series / Emory University, Department of Economics
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ECONIS (ZBW)
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1
How do customers experience terroir? : an investigation of its ability to increase brand relationship quality
Couder, Julien
;
Valette-Florence, Pierre
- In:
Journal of business research : JBR
181
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014556541
Saved in:
2
How to measure quality in multi-channel retailing and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
3
Language divergence in service encounters : revisiting its influence on word-of-mouth
Balaji, M. S.
;
Roy, Sanjit
;
Lassar, Walfried M.
- In:
Journal of business research : JBR
72
(
2017
),
pp. 210-213
Persistent link: https://www.econbiz.de/10011645579
Saved in:
4
Consumer-brand relationship quality : when and how it helps brand extensions
Kim, Kyeongheui
;
Park, Jongwon
;
Kim, Jungkeun
- In:
Journal of business research : JBR
67
(
2014
)
4
,
pp. 591-597
Persistent link: https://www.econbiz.de/10010363454
Saved in:
5
How retailer money-back guarantees influence consumer preferences for retailer versus national brands
Desmet, Pierre
- In:
Journal of business research : JBR
67
(
2014
)
9
,
pp. 1971-1978
Persistent link: https://www.econbiz.de/10010380093
Saved in:
6
Managing customer experiences in online product communities
Nambisan, Priya
;
Watt, James
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 889-895
Persistent link: https://www.econbiz.de/10009228986
Saved in:
7
How corporate reputation, quality, and value influence online loyalty
Caruana, Albert
;
Ewing, Michael
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 1103-1110
Persistent link: https://www.econbiz.de/10008652762
Saved in:
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