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isPartOf:"International journal of productivity and quality management : IJPQM"
~isPartOf:"A Productivity Press book"
~person:"Oey, Elia"
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Oey, Elia
Devadasan, S. R.
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Sweis, Rateb J.
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Anh Chi Phan
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Garza-Reyes, Jose Arturo
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Herrera, Roberto
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Marchetti, Barbara
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Md Yusof Ismail
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Oyawale, F. A.
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International journal of productivity and quality management : IJPQM
A Productivity Press book
International journal of business excellence : IJBEX
1
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Identifying and improving customer preferences of frozen tuna for the export market
Oey, Elia
;
Puspitasari, Pande Putu Maharani
;
Fransiska, …
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 512-535
Persistent link: https://www.econbiz.de/10014364126
Saved in:
2
Integrating Kano's model into quality function deployment to facilitate decision analysis : a case study at a medium enterprise of export garment manufacturer in Bali
Oey, Elia
;
Gabriella, Eunike
- In:
International journal of productivity and quality …
29
(
2020
)
4
,
pp. 483-501
Persistent link: https://www.econbiz.de/10012200655
Saved in:
3
Driving process improvement from customer preference with Kansei engineering, SIPA and QFD methods : a case study in an instant concrete manufacturer
Oey, Elia
;
Ngudjiharto, Bernice
;
Cyntia, Wennie
; …
- In:
International journal of productivity and quality …
31
(
2020
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10012516248
Saved in:
4
Integrating Kano customer satisfaction coefficient and SIPA grid for service quality improvement
Oey, Elia
;
Paramitha, Tiara
;
Novita, Novita
- In:
International journal of productivity and quality …
31
(
2020
)
2
,
pp. 167-188
Persistent link: https://www.econbiz.de/10012516274
Saved in:
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