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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Dienstleistungsqualität"
~subject:"Stochastic process"
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ECONIS (ZBW)
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1
Multimodularity in the stochastic appointment scheduling problem with discrete arrival epochs
Zacharias, Christos
;
Yunes, Tallys
- In:
Management science : journal of the Institute for …
66
(
2020
)
2
,
pp. 744-763
Persistent link: https://www.econbiz.de/10012213229
Saved in:
2
Constrained load-balancing policies for parallel single-server queue systems
Do, Hung
;
Shunko, Masha
- In:
Management science : journal of the Institute for …
66
(
2020
)
8
,
pp. 3501-3527
Persistent link: https://www.econbiz.de/10012289158
Saved in:
3
When to use provider triage in emergency departments
Kamali, Michael F.
;
Tezcan, Tolga
;
Yildiz, Ozlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1003-1019
Persistent link: https://www.econbiz.de/10012013481
Saved in:
4
Search among queues under quality differentiation
Yang, Luyi
;
Debo, Laurens G.
;
Gupta, Varun
- In:
Management science : journal of the Institute for …
65
(
2019
)
8
,
pp. 3605-3623
Persistent link: https://www.econbiz.de/10012062720
Saved in:
5
Data-driven patient scheduling in emergency departments : a hybrid robust-stochastic approach
He, Shuangchi
;
Sim, Melvyn
;
Zhang, Meilin
- In:
Management science : journal of the Institute for …
65
(
2019
)
9
,
pp. 4123-4140
Persistent link: https://www.econbiz.de/10012118545
Saved in:
6
Optimal price/lead-time menus for queues with customer choice : segmentation, pooling, and strategic delay
Afèche, Philipp
;
Pavlin, J. Michael
- In:
Management science : journal of the Institute for …
62
(
2016
)
8
,
pp. 2412-2436
Persistent link: https://www.econbiz.de/10011539548
Saved in:
7
Waiting patiently : an empirical study of queue abandonment in an emergency department
Batt, Robert J.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
61
(
2015
)
1
,
pp. 39-59
Persistent link: https://www.econbiz.de/10010496085
Saved in:
8
Measuring the effect of queues on customer purchases
Lu, Yina
;
Musalem, Andrés
;
Olivares, Marcelo
; …
- In:
Management science : journal of the Institute for …
59
(
2013
)
8
,
pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
Saved in:
9
Diagnostic accuracy under congestion
Alizamir, Saed
;
Véricourt, Francis de
;
Sun, Peng
- In:
Management science : journal of the Institute for …
59
(
2013
)
1
,
pp. 157-171
Persistent link: https://www.econbiz.de/10009711771
Saved in:
10
Outsourcing a two-level service process
Lee, Hsiao-hui
;
Pinker, Edieal J.
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
58
(
2012
)
8
,
pp. 1569-1584
Persistent link: https://www.econbiz.de/10009613876
Saved in:
11
Quality-speed conundrum : trade-offs in customer-intensive services
Anand, Krishnan S.
;
Paç, M. Fazil
;
Veeraraghavan, Senthil
- In:
Management science : journal of the Institute for …
57
(
2011
)
1
,
pp. 40-56
Persistent link: https://www.econbiz.de/10008858569
Saved in:
12
Staffing call centers with uncertain demand forecasts : a chance-constrained optimization approach
Gurvich, Itai
;
Luedtke, James
;
Tezcan, Tolga
- In:
Management science : journal of the Institute for …
56
(
2010
)
7
,
pp. 1093-1115
Persistent link: https://www.econbiz.de/10003996519
Saved in:
13
Dynamic pricing and lead-time quotation for a multiclass make-to-order queue
Çelik, Sabri
;
Maglaras, Costis
- In:
Management science : journal of the Institute for …
54
(
2008
)
6
,
pp. 1132-1146
Persistent link: https://www.econbiz.de/10003737471
Saved in:
14
Queuing for expert services
Debo, Laurens G.
;
Toktay, L. Beril
;
Van Wassenhove, Luk N.
- In:
Management science : journal of the Institute for …
54
(
2008
)
8
,
pp. 1497-1512
Persistent link: https://www.econbiz.de/10003757519
Saved in:
15
On Poisson approximations for superposition arrival processes in queues
Albin, S. L.
- In:
Management science : journal of the Institute for …
28
(
1982
)
2
,
pp. 126-137
Persistent link: https://www.econbiz.de/10001816600
Saved in:
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