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Gastronomie
25
Restaurant industry
25
Consumer behaviour
8
Konsumentenverhalten
8
Großbritannien
6
United Kingdom
6
Dienstleistungsqualität
4
Emotion
4
Service quality
4
Beziehungsmarketing
3
Brand management
3
Credibility
3
Customer satisfaction
3
Glaubwürdigkeit
3
Kundenzufriedenheit
3
Markenführung
3
Relationship marketing
3
Structural equation model
3
Strukturgleichungsmodell
3
Taiwan
3
Arbeitsverhalten
2
Arbeitszufriedenheit
2
Authenticity
2
Beschwerdemanagement
2
Complaint management
2
Corporate Social Responsibility
2
Corporate social responsibility
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Customer service
2
Customer value
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Ethnic group
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Ethnische Gruppe
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Gastgewerbe
2
Hospitality industry
2
Job satisfaction
2
Kundenservice
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Kundenwert
2
USA
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United States
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Work behaviour
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1986
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Kim, Wansoo
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Ok, Chihyung
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Canter, Deborah D.
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Sandiford, Peter John
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Su, Ching-shu
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Aboramadan, Mohammed
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Abualigah, Ahmad
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Ahn, Jiseon
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Da Saá, Petra
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Go, Frank M.
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The service industries journal
International journal of hospitality management
483
International journal of contemporary hospitality management
158
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
97
Journal of hospitality marketing & management
79
Tourism management : research, policies, practice
43
Journal of travel and tourism marketing
33
Journal of hospitality and tourism insights
31
Journal of retailing and consumer services
31
NBER working paper series
29
Tourism economics : the business and finance of tourism and recreation
29
The Cornell hospitality quarterly
26
Working paper / National Bureau of Economic Research, Inc.
25
Journal of business research : JBR
23
Tourism management perspectives : TMP
23
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
21
NBER Working Paper
19
Journal of revenue and pricing management
17
Cornell hospitality quarterly : CQ
16
Food and wine events in Europe : a stakeholder approach
15
Journal of food products marketing
13
Service business
13
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
13
Applied economics
12
Asia Pacific journal of marketing and logistics
12
Food policy : economics planning and politics of food and agriculture
12
Tourism and hospitality research : THR
12
Tourism and hospitality research : the surrey quarterly review
12
Cogent business & management
10
International journal of revenue management : IJRM
10
Journal of economic behavior & organization : JEBO
10
The journal of services marketing
10
Applied economics letters
9
Global business and finance review
9
International Journal of Contemporary Hospitality Management
9
Journal of international food & agribusiness marketing
9
Journal of vacation marketing : an international journal
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Services marketing quarterly
9
SpringerLink / Bücher
9
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ECONIS (ZBW)
25
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1
Examining the influence of multiple dimensions of authentic dining experiences
Kim, Jonghyeong
;
Song, Hanqun
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 317-341
Persistent link: https://www.econbiz.de/10014551098
Saved in:
2
Effect of social status signaling in an organic restaurant setting
Hong, EunPyo
;
Ahn, Jiseon
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 63-82
Persistent link: https://www.econbiz.de/10014450280
Saved in:
3
Does green inclusive leadership promote hospitality employees' pro-environmental behaviors? : the mediating role of climate for green initiative
Thabet, Wael Mohammed
;
Badar, Kamal
;
Aboramadan, Mohammed
; …
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 43-63
Persistent link: https://www.econbiz.de/10013540906
Saved in:
4
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
Saved in:
5
Corporate social responsibility authenticity from the perspective of restaurant consumers
Kim, Min-Seong
;
Stepchenkova, Svetlana
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1140-1166
Persistent link: https://www.econbiz.de/10012403820
Saved in:
6
Developing a common standard for authentic restaurants
Vries, Henk J. de
;
Go, Frank M.
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 1008-1028
Persistent link: https://www.econbiz.de/10011848012
Saved in:
7
Does franchising pay? : evidence from the restaurant industry
Madanoglu, Melih
;
Lee, Kyuho
;
Castrogiovanni, Gary J.
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1003-1025
Persistent link: https://www.econbiz.de/10009793505
Saved in:
8
The influence of organisational context on training success in the restaurant industry
Ballesteros, Jose Luis
;
Da Saá, Petra
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1265-1282
Persistent link: https://www.econbiz.de/10009553153
Saved in:
9
High-involvement human resource practices, affective commitment, and organizational citizenship behaviors
Yang, Yi-chun
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1209-1227
Persistent link: https://www.econbiz.de/10009553162
Saved in:
10
Moderating role of a priori customer-firm relationship in service recovery situations
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 59-82
Persistent link: https://www.econbiz.de/10009427710
Saved in:
11
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
Saved in:
12
The role of international tourist perceptions of brand equity and travel intention in culinary tourism
Horng, Jeou-shyan
;
Liu, Chih-hsing
;
Chiu, Hsin-yu
; …
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2607-2621
Persistent link: https://www.econbiz.de/10009693478
Saved in:
13
Reacting to the demands of service work : emotional resistance in the Coaching Inn Company
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1195-1217
Persistent link: https://www.econbiz.de/10009154399
Saved in:
14
The role of service innovation and customer experience in ethnic restaurants
Su, Ching-shu
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10008937443
Saved in:
15
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
16
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
17
The antecedent role of customer-to-employee relationships in the development of customer-to-firm relationships
Kim, Wansoo
;
Ok, Chihyung
;
Gwinner, Kevin Patrick
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1139-1157
Persistent link: https://www.econbiz.de/10003996853
Saved in:
18
A consumption emotion measurement development : a full-service restaurant setting
Han, Heesup
;
Back, Ki-joon
;
Barrett, Betsy
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 299-320
Persistent link: https://www.econbiz.de/10003964434
Saved in:
19
Experience accounting : an accounting system that is relevant for the production of restaurant experiences
Andersson, Tommy D.
;
Carlbäck, Mats
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1377-1395
Persistent link: https://www.econbiz.de/10003914917
Saved in:
20
Service failures and recovery strategies of chain restaurants in Taiwan
Tsai, Chen-tsang Simon
;
Su, Ching-shu
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1779-1796
Persistent link: https://www.econbiz.de/10003930745
Saved in:
21
Racial differences in restaurant tipping : a labour process perspective
Brewster, Zachary W.
;
Mallinson, Christine
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1053-1075
Persistent link: https://www.econbiz.de/10003990478
Saved in:
22
Change and continuity in UK public house retailing
Preece, David
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1107-1124
Persistent link: https://www.econbiz.de/10003793311
Saved in:
23
Influence of restaurants' physical environments on emotion and behavioral intention
Ryu, Kisang
;
Jang, Soocheong
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1151-1165
Persistent link: https://www.econbiz.de/10003793322
Saved in:
24
The role of the Internet in the marketing of independent public houses in the UK
Pratten, John D.
;
Scoffield, Susan
- In:
The service industries journal
27
(
2007
)
1/2
,
pp. 125-137
Persistent link: https://www.econbiz.de/10003454670
Saved in:
25
The Wages Act 1986 : some reflections with particular reference to the licensed residential establishment and licensed restaurant wages council
Lucas, Rosemary
- In:
The service industries journal
10
(
1990
)
2
,
pp. 320-335
Persistent link: https://www.econbiz.de/10001086746
Saved in:
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