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subject:"Bankgeschäft"
~subject:"Bank"
~isPartOf:"The international journal of bank marketing : IJBM"
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Search: subject_exact:"Retailgeschäft von Banken"
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Bankgeschäft
Bank
Personal banking
48
Privatkundengeschäft
48
Beziehungsmarketing
21
Relationship marketing
21
Consumer behaviour
20
Konsumentenverhalten
20
Customer satisfaction
17
Kundenzufriedenheit
17
Dienstleistungsqualität
16
Service quality
16
India
7
Indien
7
Electronic Banking
6
Electronic banking
6
Retail banking
6
Banking services
5
Confidence
5
Financial services
5
Finanzdienstleistung
5
Loyalty
5
Vertrauen
5
Customer loyalty
4
Factor analysis
4
Faktorenanalyse
4
Bank marketing
3
Canada
3
China
3
Corporate Social Responsibility
3
Corporate social responsibility
3
Customer value
3
Dienstleistungsmarketing
3
Ghana
3
Kanada
3
Key account management
3
Key-Account-Management
3
Kundenwert
3
Services marketing
3
Advertising
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16
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English
16
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Al-Hawari, Mohd Ahmad
1
Amoako, George Kofi
1
Anabila, Peter
1
Batra, Dharminder Kumar
1
Blankson, Charles
1
Casado, Ana Belén
1
Chikazhe, Lovemore
1
Choudhury, Koushiki
1
Darmoe, Joseph
1
Effah, Ebenezer Asare
1
Ferguson, David
1
Gera, Rajat
1
Heinonen, Kristina
1
Henrique, Jorge Luiz
1
Hong, Jung-kee
1
Inyang, Aniefre Eddie
1
Ismail, Hina
1
Itani, Omar S.
1
Ketron, Seth
1
Khan, Zia
1
Kirpalani, Vishnu M.
1
Kumi, Desmond Kwadjo
1
Lai, Chia Hung
1
Makanyeza, Charles
1
Matos, Celso Augusto de
1
McDonald, Lynette M.
1
Medberg, Gustav
1
Mittal, Sanjiv
1
Más Ruiz, Francisco José
1
Nicolau, Juan L.
1
Pérez, Andrea
1
Rambocas, Meena
1
Saleem, Muhammad Abid
1
Sayani, Hameedah
1
Simms, Errol A.
1
Yi, Yu-il
1
Zahra, Sadaf
1
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The international journal of bank marketing : IJBM
Die Bank
9
Europäische Hochschulschriften / 5
7
SpringerLink / Bücher
7
Financial innovation in retail and corporate banking
6
Gabler Edition Wissenschaft
5
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
4
International journal of bank marketing
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of retailing and consumer services
4
Kompendium bankbetrieblicher Anwendungsfelder
4
Bank- und finanzwirtschaftliche Forschungen
3
Bankinnovationen
3
Discussion paper
3
Journal of digital banking
3
Journal of financial services marketing : JFSM
3
Perspectives / Institut Mondial des Caisses d'Epargne
3
Thunderbird international business review
3
Acta scientiarum polonorum / Oeconomia : czasopismo naukowe założone w 2001 roku przez polskie uczelnie rolnicze
2
African journal of economic and management studies : AJEMS
2
Bank of Finland research discussion papers
2
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
2
Banks and bank systems : international research journal
2
Business and Economic Research : BER
2
Cogent business & management
2
Credit and capital markets : Kredit und Kapital
2
Economic developments in India : quarterly update : analysis, reports, policy documents
2
Gabler Edition Wissenschaft / Schriften zum europäischen Management
2
International journal of business excellence : IJBEX
2
International journal of economic research
2
International journal of electronic customer relationship management : IJECRM
2
International journal of emerging markets
2
International journal of financial services management : IJFSM
2
International journal of services and operations management
2
International journal of technology marketing : IJTMkt
2
Journal for global business advancement : JGBA
2
Journal of banking & finance
2
Journal of financial regulation and compliance : an international journal
2
Journal of financial services marketing
2
Journal of financial services research : JFSR
2
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ECONIS (ZBW)
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1
The role of positioning in the retail banking industry of Sub-Saharan Africa
Blankson, Charles
;
Ketron, Seth
;
Darmoe, Joseph
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 685-713
Persistent link: https://www.econbiz.de/10011729052
Saved in:
2
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
3
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
4
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
Saved in:
5
The effects of empathy and listening of salespeople on relationship quality in the retail banking industry : the moderating role of felt stress
Itani, Omar S.
;
Inyang, Aniefre Eddie
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 692-716
Persistent link: https://www.econbiz.de/10011456301
Saved in:
6
How the personality of retail bank customers interferes with the relationship between service quality and loyalty
Al-Hawari, Mohd Ahmad
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 41-57
Persistent link: https://www.econbiz.de/10010530075
Saved in:
7
An evaluation of an integrated perspective of perceived service quality for retail banking services in India
Mittal, Sanjiv
;
Gera, Rajat
;
Batra, Dharminder Kumar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 330-350
Persistent link: https://www.econbiz.de/10011383612
Saved in:
8
Customer satisfaction and loyalty in the United Arab Emirates banking industry
Sayani, Hameedah
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 351-375
Persistent link: https://www.econbiz.de/10011383622
Saved in:
9
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
10
The influence of personal values and demographic variables on customer loyalty in the banking industry
Henrique, Jorge Luiz
;
Matos, Celso Augusto de
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 571-587
Persistent link: https://www.econbiz.de/10011384274
Saved in:
11
Service quality and word of mouth : a study of the banking sector
Choudhury, Koushiki
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 612-627
Persistent link: https://www.econbiz.de/10010423924
Saved in:
12
Building brand equity in retail banks : the case of Trinidad and Tobago
Rambocas, Meena
;
Kirpalani, Vishnu M.
;
Simms, Errol A.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 300-320
Persistent link: https://www.econbiz.de/10010387139
Saved in:
13
Invisible value formation : a netnography in retail banking
Medberg, Gustav
;
Heinonen, Kristina
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 590-607
Persistent link: https://www.econbiz.de/10010415356
Saved in:
14
Determinants of cross-buying intentions in banking services in collectivistic culture
Hong, Jung-kee
;
Yi, Yu-il
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
5
,
pp. 328-358
Persistent link: https://www.econbiz.de/10009581848
Saved in:
15
Impact of corporate social responsibility initiatives on Taiwanese banking customers
McDonald, Lynette M.
;
Lai, Chia Hung
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10009007230
Saved in:
16
The harmful consequences of failed recoveries in the banking industry
Casado, Ana Belén
;
Nicolau, Juan L.
;
Más Ruiz, …
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
1
,
pp. 32-49
Persistent link: https://www.econbiz.de/10009007231
Saved in:
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