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person:"Edvardsson, Bo"
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Search: subject_exact:"Service engineering"
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Dienstleistungsinnovation
11
Service innovation
11
Dienstleistung
7
Innovation
7
Services
7
New product development
6
Produktentwicklung
6
Dienstleistungssektor
5
Service industry
5
Innovation management
4
Innovationsmanagement
4
Service-Dominant Logic
4
Service-dominant logic
4
Betriebliche Wertschöpfung
3
Beziehungsmarketing
3
Relationship marketing
3
Value creation
3
Business services
2
Customer integration
2
Dienstleistungsqualität
2
Kundenintegration
2
New service development
2
Resource integration
2
Service quality
2
Unternehmensdienstleistung
2
Air passenger transport
1
Brand management
1
Brands
1
Business process management
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Customer experience
1
Customer value
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Design thinking
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Designer
1
Designers
1
Dienstleistungsmarketing
1
Digital platform
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Digitale Plattform
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Employee-driven innovation
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English
11
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Edvardsson, Bo
Leimeister, Jan Marco
10
Witell, Lars
10
Gallouj, Fai͏̈z
9
Kowalkowski, Christian
9
Djellal, Faridah
8
Gustafsson, Anders
8
Spohrer, James C.
8
Bruhn, Manfred
7
Fuglsang, Lars
7
Hadwich, Karsten
7
Kristensson, Per
7
Maglio, Paul P.
7
Thomas, Oliver
7
Banerji, Rukmini
6
Berry, James
6
Beverungen, Daniel
6
Duflo, Esther
6
Husen, Christian van
6
Kannan, Harini
6
Möslein, Kathrin
6
Patrício, Lia
6
Scupola, Ada
6
Shotland, Marc
6
Toivonen, Marja
6
Walton, Michael
6
Banerjee, Abhijit V.
5
Freitag, Mike
5
Kindström, Daniel
5
Krcmar, Helmut
5
Mukerji, Shobhini
5
Nüttgens, Markus
5
Pfannstiel, Mario A.
5
Sangiorgi, Daniela
5
Sørensen, Flemming
5
Trischler, Jakob
5
Anke, Jürgen
4
Burr, Wolfgang
4
Candi, Marina
4
Colurcio, Maria
4
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Journal of service management
2
Designing for service : key issues and new directions
1
Handbook of service science ; [Vol. 1]
1
Innovating in practice : perspectives and experiences
1
Innovation of strategic reflexivity
1
Journal of service research
1
Journal of service theory and practice : JSTP
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
The journal of business & industrial marketing
1
The journal of services marketing
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ECONIS (ZBW)
11
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1
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
2
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
3
Conceptualizing resource integration to advance service innovation
Colurcio, Maria
;
Caridà, Angela
;
Edvardsson, Bo
- In:
Innovating in practice : perspectives and experiences
,
(pp. 237-259)
.
2017
Persistent link: https://www.econbiz.de/10011569973
Saved in:
4
Breaking free from NSD : design and service beyond new service development
Holmlid, Stefan
;
Wetter Edman, Katarina
;
Edvardsson, Bo
- In:
Designing for service : key issues and new directions
,
(pp. 95-104)
.
2017
Persistent link: https://www.econbiz.de/10011613538
Saved in:
5
Value proposition test-driving for service innovation : how frontline employees innovate value propositions
Åkesson, Maria
;
Skålén, Per
;
Edvardsson, Bo
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 338-362
Persistent link: https://www.econbiz.de/10011528303
Saved in:
6
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
7
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
8
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
9
Mapping customer behaviour : a key to successful new service development and innovation
Gustafsson, Anders
;
Edvardsson, Bo
;
Sandén, Bodil
- In:
Innovation of strategic reflexivity
,
(pp. 140-163)
.
2015
Persistent link: https://www.econbiz.de/10010528829
Saved in:
10
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
11
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
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