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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Systemtheorie"
~subject:"Dienstleistungsqualität"
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International journal of quality and service sciences
International journal of contemporary hospitality management
Journal of service management
6
Public management review
5
Australasian marketing journal
3
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3
Marketing theory
3
The TQM journal : the international review of organizational improvement
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of electronic business
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International journal of event and festival management
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International journal of hospitality management
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International journal of internet marketing and advertising : IJIMA
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International journal of pharmaceutical and healthcare marketing : IJPHM
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International journal of productivity and quality management : IJPQM
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From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Saved in:
2
Robots at your service : value facilitation and value co-creation in restaurants
Zhang, Xiya
;
Balaji, M. S.
;
Jiang, Yangyang
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 2004-2025
Persistent link: https://www.econbiz.de/10013412133
Saved in:
3
Transitioning from service management to service-dominant logic : observations and recommendations
Gummesson, Evert
;
Lusch, Robert F.
;
Vargo, Stephen L.
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 8-22
Persistent link: https://www.econbiz.de/10003969017
Saved in:
4
Linking the viable system and many-to-many network approaches to service-dominant logic and service science
Barile, Sergio
;
Polese, Francesco
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 23-42
Persistent link: https://www.econbiz.de/10003969022
Saved in:
5
A structural equation model of effective variables on service quality in capital industrial goods sector
Ghasemian, Seyed Hamid Reza
;
Azad, Naser
; …
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 30-42
Persistent link: https://www.econbiz.de/10010351494
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