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~isPartOf:"Información comercial española : ICE : revista de economía"
~isPartOf:"Structural change and economic dynamics : SC+ED"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Dienstleistungssektor
87
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87
Structural change
17
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17
Dienstleistungsqualität
16
Quality management
16
Qualitätsmanagement
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Información comercial española : ICE : revista de economía
Structural change and economic dynamics : SC+ED
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The service industries journal
267
Journal of business research : JBR
91
The journal of services marketing
85
SpringerLink / Bücher
75
International journal of production economics
58
Journal of service management
58
Service business
58
Industrial marketing management : the international journal for industrial and high-tech firms
51
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
41
NBER working paper series
35
Discussion paper
34
International journal of services and operations management
33
Regional studies
33
European journal of operational research : EJOR
30
International journal of hospitality management
30
The journal of business & industrial marketing
30
Policy research working paper : WPS
29
Services marketing quarterly
28
Journal of service research
27
Research policy : policy, management and economic studies of science, technology and innovation
27
ZEW discussion papers
27
Discussion paper / Centre for Economic Policy Research
25
Discussion paper series / IZA
25
International journal of innovation management
25
NBER Working Paper
25
Springer eBook Collection
25
The international journal of human resource management
25
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
Working paper
24
World Bank Policy Research Working Paper
24
International journal of services, economics and management
23
Working paper / National Bureau of Economic Research, Inc.
23
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
22
Applied economics
21
Papeles de economía española
21
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ECONIS (ZBW)
87
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1
Premature deindustrialisation and growth slowdowns in middle-income countries
Ravindran, Rekha
;
Babu, Suresh M
- In:
Structural change and economic dynamics : SC+ED
62
(
2022
),
pp. 377-389
Persistent link: https://www.econbiz.de/10013534030
Saved in:
2
Disentangling services in developing regions : a test of Kaldor's first and second laws
Meglio, Gisela di
;
Gallego, Jorge
- In:
Structural change and economic dynamics : SC+ED
60
(
2022
),
pp. 221-229
Persistent link: https://www.econbiz.de/10013391950
Saved in:
3
An output-based measurement of EU bioeconomy services : marrying statistics with policy insight
Ronzon, Tévécia
;
Iost, Susanne
;
Philippidis, George
- In:
Structural change and economic dynamics : SC+ED
60
(
2022
),
pp. 290-301
Persistent link: https://www.econbiz.de/10013392044
Saved in:
4
Linkages between services and manufacturing as a new channel for GVC development : evidence from CEE countries
Kordalska, Aleksandra
;
Olczyk, Magdalena
- In:
Structural change and economic dynamics : SC+ED
58
(
2021
),
pp. 125-137
Persistent link: https://www.econbiz.de/10012648635
Saved in:
5
Stagnant services and the gradual disinflation of advanced economies
Thompson, Daniel
- In:
Structural change and economic dynamics : SC+ED
59
(
2021
),
pp. 128-148
Persistent link: https://www.econbiz.de/10013166557
Saved in:
6
The impacts of offshore and onshore outsourcing on China's upgrading in global value chains : evidence from its manufacturing and service sectors
Chen, Qifei
;
Yanzhi, Shen
- In:
Structural change and economic dynamics : SC+ED
59
(
2021
),
pp. 263-280
Persistent link: https://www.econbiz.de/10013166697
Saved in:
7
Is growth declining in the service economy?
Sasaki, Hiroaki
- In:
Structural change and economic dynamics : SC+ED
53
(
2020
),
pp. 26-38
Persistent link: https://www.econbiz.de/10012499078
Saved in:
8
Does venture capital affect capital structure rebalancing? : the case of small knowledge-intensive service firms
Sardo, Filipe
;
Serrasqueiro, Zélia
;
Félix, Elisabete …
- In:
Structural change and economic dynamics : SC+ED
53
(
2020
),
pp. 170-179
Persistent link: https://www.econbiz.de/10012499458
Saved in:
9
Economic complexity and the globalization of services
Mishra, Saurabh
;
Tewari, Ishani
;
Toosi, Siavash
- In:
Structural change and economic dynamics : SC+ED
53
(
2020
),
pp. 267-280
Persistent link: https://www.econbiz.de/10012499474
Saved in:
10
Reshoring of services and employment
Fuster García, Begoña
;
Lillo-Bañuls, Adelaida
; …
- In:
Structural change and economic dynamics : SC+ED
54
(
2020
),
pp. 233-246
Persistent link: https://www.econbiz.de/10012499693
Saved in:
11
Determinants of innovation output in Spanish knowledge-intensive service firms : stability analysis throughout the economic crisis of 2008
Alarcón, José Carlos
;
Aguilar, Rocio
;
Galán …
- In:
Structural change and economic dynamics : SC+ED
49
(
2019
),
pp. 228-244
Persistent link: https://www.econbiz.de/10012299515
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12
Sectoral composition of output and the wage share : the role of the service sector
Beqiraj, Elton
;
Fanti, Lucrezia
;
Zamparelli, Luca
- In:
Structural change and economic dynamics : SC+ED
51
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012299896
Saved in:
13
The effects of service offshoring on employment
Fuster García, Begoña
;
Lillo-Bañuls, Adelaida
; …
- In:
Structural change and economic dynamics : SC+ED
51
(
2019
),
pp. 529-538
Persistent link: https://www.econbiz.de/10012301022
Saved in:
14
Service quality evaluation : moderating influences of first-time and revisiting customers
Kuo, Tsuang
;
Chen, Chih Ta
;
Cheng, Wan Jung
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 429-440
Persistent link: https://www.econbiz.de/10011854071
Saved in:
15
An empirical analysis of ISO 9001:2008 application in Italian services and manufacturing companies
Murmura, Federica
;
Casolani, Nicola
;
Liberatore, Lolita
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 786-797
Persistent link: https://www.econbiz.de/10011883969
Saved in:
16
Application of affective engineering to service industries : feelings from airlines' in-flight service elements
Park, Min-Je
;
Park, Jong Woo
;
Yoo, Hanjoo
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1025-1042
Persistent link: https://www.econbiz.de/10011918825
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17
Impact of total quality services on financial performance : role of service profit chain
Jyoti, Jeevan
;
Kour, Sumeet
;
Sharma, Jyoti
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
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18
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
Saved in:
19
The informatics technology and innovation in the service production
Mainardes, Emerson Wagner
;
Funchal, Bruno
;
Soares, Jadir
- In:
Structural change and economic dynamics : SC+ED
43
(
2017
),
pp. 27-38
Persistent link: https://www.econbiz.de/10011855914
Saved in:
20
Innovation patterns of manufacturing and service firms in Korea
Seo, Yong Won
;
Kim, Youn Sung
;
Kim, DaeSoo
;
Yu, Yung-Mok
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 718-734
Persistent link: https://www.econbiz.de/10011580722
Saved in:
21
Surviving in the Red Ocean : measuring factors for business excellence among coffee franchises in Korea
Kim, Changhee
;
Lee, Sanghoon
;
Kim, Soo Wook
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 761-774
Persistent link: https://www.econbiz.de/10011581067
Saved in:
22
Key performance indicators measurement in service business : a fuzzy VIKOR approach
Sofiyabadi, Javad
;
Kolahi, Bahare
;
Valmohammadi, Changiz
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1028-1042
Persistent link: https://www.econbiz.de/10011687818
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23
Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç
;
Perramon, Jordi
;
Barquero …
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
Saved in:
24
Application of SERVQUAL and fuzzy quality function deployment to service improvement in service centres of electronics companies
Cho, In Jae
;
Kim, You Jin
;
Kwak, Choonjong
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 368-381
Persistent link: https://www.econbiz.de/10011558687
Saved in:
25
Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen
;
Psomas, Evangelos
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
Saved in:
26
TQM practices and knowledge management : a multi-group analysis of constructs and structural invariance between the manufacturing and service sectors
Ooi, Keng-Boon
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1131-1145
Persistent link: https://www.econbiz.de/10011525723
Saved in:
27
Design and blueprinting for total quality management implementation in service organisations
Calabrese, Armando
;
Corbò, Michele
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 719-732
Persistent link: https://www.econbiz.de/10011388379
Saved in:
28
A typology of customer variability and employee variability in service industries
Yang, Ching-chow
;
Cheng, Lai-yu
;
Lin, Chiuhsiang Joe
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 825-839
Persistent link: https://www.econbiz.de/10011388421
Saved in:
29
Impacts of investment attitude in service innovation
Ping-kuo, Chen
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 875-887
Persistent link: https://www.econbiz.de/10011388432
Saved in:
30
Functional form of connections between perceived service quality, customer satisfaction and customer loyalty in the automotive servicing industry
Ažman, Slavko
;
Gomišček, Boštjan
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 888-904
Persistent link: https://www.econbiz.de/10011388434
Saved in:
31
Exploring the service management standard ISO 20000
Cots, Santi
;
Casadesús, Martí
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 515-533
Persistent link: https://www.econbiz.de/10011305710
Saved in:
32
Never been industrialized : a tale of African structural change
Carmignani, Fabrizio
;
Mandeville, Thomas D.
- In:
Structural change and economic dynamics : SC+ED
31
(
2014
),
pp. 124-137
Persistent link: https://www.econbiz.de/10011283984
Saved in:
33
What sparks quality-driven change programmes in not-for-profit service sector? : some evidence from the voluntary sector
Liao, Ying Ying
;
Soltani, Ebrahim
;
Yeow, Pamela
- In:
Total quality management & business excellence : an …
25
(
2014
)
11
,
pp. 1295-1317
Persistent link: https://www.econbiz.de/10010468785
Saved in:
34
Special issue: Relationship quality and customer satisfaction in service contexts
Dahlgaard-Park, Su Mi
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010125957
Saved in:
35
Knowledge intensive business services and longt term growth
Desmarchelier, Benoît
;
Djellal, Faridah
;
Gallouj, Fai͏̈z
- In:
Structural change and economic dynamics : SC+ED
25
(
2013
),
pp. 188-205
Persistent link: https://www.econbiz.de/10009761273
Saved in:
36
A multi-country non-linear dynamical model for the study of European growth based on technology and business services
Maggi, Bernardo
;
Muro, Daniel
- In:
Structural change and economic dynamics : SC+ED
25
(
2013
),
pp. 173-187
Persistent link: https://www.econbiz.de/10009761276
Saved in:
37
Self-selection into export markets by business service firms : evidence from France, Germany and the United Kingdom
Temouri, Yama
;
Vogel, Alexander
;
Wagner, Joachim
- In:
Structural change and economic dynamics : SC+ED
25
(
2013
),
pp. 146-158
Persistent link: https://www.econbiz.de/10009761284
Saved in:
38
Vertical linkages between foreign MNEs in service sectors and local manufacturing firms
Mariotti, Sergio
;
Nicolini, Marcella
;
Piscitello, Lucia
- In:
Structural change and economic dynamics : SC+ED
25
(
2013
),
pp. 133-145
Persistent link: https://www.econbiz.de/10009761288
Saved in:
39
Business services, innovation and sectoral growth
Evangelista, Rinaldo
;
Lucchese, Matteo
;
Meliciani, Valentina
- In:
Structural change and economic dynamics : SC+ED
25
(
2013
),
pp. 119-132
Persistent link: https://www.econbiz.de/10009761292
Saved in:
40
Job creation in business services : innovation, demand, and polarisation
Bogliacino, Francesco
;
Lucchese, Matteo
;
Pianta, Mario
- In:
Structural change and economic dynamics : SC+ED
25
(
2013
),
pp. 95-109
Persistent link: https://www.econbiz.de/10009761296
Saved in:
41
The role of business services for innovation, internationalisation and structural change
Castellani, Davide
;
Evangelista, Rinaldo
;
Maggi, Bernardo
; …
- In:
Structural change and economic dynamics : SC+ED
25
(
2013
),
pp. 74-76
Persistent link: https://www.econbiz.de/10009761298
Saved in:
42
The effectiveness of the ISO 9001 quality management system in service companies
Psomas, Evangelos L.
- In:
Total quality management & business excellence : an …
24
(
2013
)
7
,
pp. 769-781
Persistent link: https://www.econbiz.de/10009783428
Saved in:
43
The ability of current statistical classifications to separate services and manufacturing
Christensen, Jesper Lindgaard
- In:
Structural change and economic dynamics : SC+ED
26
(
2013
),
pp. 47-60
Persistent link: https://www.econbiz.de/10009786561
Saved in:
44
Service output, innovation and productivity : a time-based conceptual framework
Savona, Maria
;
Steinmueller, William Edward
- In:
Structural change and economic dynamics : SC+ED
27
(
2013
),
pp. 118-132
Persistent link: https://www.econbiz.de/10010212522
Saved in:
45
Two decades of research on innovation in services : which place for public services?
Djellal, Faridah
;
Gallouj, Fai͏̈z
;
Miles, Ian D.
- In:
Structural change and economic dynamics : SC+ED
27
(
2013
),
pp. 98-117
Persistent link: https://www.econbiz.de/10010212523
Saved in:
46
Changing quality initiative : does the quality profile really change?
Johansson, Elisabeth
;
Witell, Lars
;
Elg, Mattias
- In:
Total quality management & business excellence : an …
24
(
2013
)
1
,
pp. 79-90
Persistent link: https://www.econbiz.de/10009723455
Saved in:
47
A comparative analysis of Lean practices and performance in the UK manufacturing and service sector firms
Alsmadi, Majed
;
Almani, Ahmad
;
Jerisat, Rula
- In:
Total quality management & business excellence : an …
23
(
2012
)
4
,
pp. 381-396
Persistent link: https://www.econbiz.de/10009553686
Saved in:
48
Lean service : a literature analysis and classification
Suárez-Barraza, Manuel F.
;
Smith, Tricia
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
4
,
pp. 359-380
Persistent link: https://www.econbiz.de/10009553688
Saved in:
49
Implementing Six Sigma in Saudi Arabia : an empirical study on the fortune 100 firms
Alsmadi, Majed
;
Lehaney, Brian
;
Khan, Zulfiqar A.
- In:
Total quality management & business excellence : an …
23
(
2012
)
3
,
pp. 263-276
Persistent link: https://www.econbiz.de/10009553727
Saved in:
50
Multinational status and firm exit in the Italian manufacturing and service sectors
Ferragina, Anna
;
Pittiglio, Rosanna
;
Reganati, Filippo
- In:
Structural change and economic dynamics : SC+ED
23
(
2012
)
4
,
pp. 363-372
Persistent link: https://www.econbiz.de/10009687514
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