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~subject:"Customer satisfaction"
~person:"Lee, Choong-Ki"
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Search: subject_exact:"Verbraucherzufriedenheit"
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Customer satisfaction
Kundenzufriedenheit
19
Beziehungsmarketing
8
Relationship marketing
8
Dienstleistungsqualität
7
Service quality
7
Big event
6
Confidence
6
Consumer behaviour
6
Großveranstaltung
6
Holiday behaviour
6
Konsumentenverhalten
6
South Korea
6
Südkorea
6
Urlaubsverhalten
6
Vertrauen
6
Arbeitszufriedenheit
4
Emotion
4
Job satisfaction
4
Online retailing
3
Online-Handel
3
Structural equation model
3
Strukturgleichungsmodell
3
Tourism
3
Tourismus
3
trust
3
Airline
2
Attitude
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Brand image
2
Fluggesellschaft
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Markenimage
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Motivation
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Tourism industry
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Tourism marketing
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Tourismusmarketing
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Tourismuswirtschaft
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destination image
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functional value
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quality
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satisfaction
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English
19
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Lee, Choong-Ki
Han, Heesup
66
Homburg, Christian
41
Mattila, Anna S.
37
Svensson, Göran
33
Mittal, Vikas
30
Usman, Osly
28
Aksoy, Lerzan
26
Wong, IpKin Anthony
26
Gil Saura, Irene
25
Prentice, Catherine
25
Ringle, Christian M.
25
Prayag, Girish
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
22
Jang, Soocheong
21
Bilgihan, Anil
20
Keiningham, Timothy
20
Shahin, Arash
20
Sharma, Piyush
20
Evanschitzky, Heiner
19
Huber, Frank
18
Balaji, M. S.
17
Loureiro, Sandra Maria Correia
17
Barnes, Donald C.
16
Gelbrich, Katja
16
Hsu, Maxwell K.
16
Park, Jungkun
16
Roschk, Holger
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
Su, LuJun
16
Verhoef, Peter C.
16
Wieseke, Jan
16
Yi, Youjae
16
Bruhn, Manfred
15
Gustafsson, Anders
15
McColl-Kennedy, Janet R.
15
Stauss, Bernd
15
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Journal of travel and tourism marketing
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
International journal of hospitality management
2
International journal of contemporary hospitality management
1
Journal of air transport management
1
Journal of business research : JBR
1
Journal of retailing and consumer services
1
Journal of vacation marketing
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation : highlighting three types of NPIs for the airline industry
Lee, Choong-Ki
;
Jung, Eun-Kyo
;
Kang, Sung-Eun
;
Petrick, …
- In:
Journal of air transport management
100
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013207562
Saved in:
2
The influence of Hanok experience on tourists’ attitude and behavioral intention : an interplay between experiences and a Value-Attitude-Behavior model
Lee, Choong-Ki
;
Reisinger, Yvette
;
Ahmad, Muhammad Shakil
; …
- In:
Journal of vacation marketing
27
(
2021
)
4
,
pp. 449-465
Persistent link: https://www.econbiz.de/10012624899
Saved in:
3
What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site?
Olya, Hossein G. T.
;
Lee, Choong-Ki
;
Lee, Yong-Ki
; …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 195-205
Persistent link: https://www.econbiz.de/10011995572
Saved in:
4
Factors affecting international event visitors' behavioral intentions : the moderating role of attachment avoidance
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Petrick, James F.
;
Hahn, …
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1027-1042
Persistent link: https://www.econbiz.de/10011941836
Saved in:
5
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
6
Identifying antecedents and outcomes of festival satisfaction : the case of a cosmetics & beauty expo
Song, Hak-jun
;
Bae, So Young
;
Lee, Choong-Ki
- In:
International journal of contemporary hospitality management
29
(
2017
)
3
,
pp. 947-965
Persistent link: https://www.econbiz.de/10011702103
Saved in:
7
Examining the differential impact of human crowding versus spatial crowding on visitor satisfaction at a festival
Kim, Dohee
;
Lee, Choong-Ki
;
Sirgy, M. Joseph
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 293-312
Persistent link: https://www.econbiz.de/10011484783
Saved in:
8
Online group-buying of tourism products : effects of value and trust on site attachment, altruism, and loyalty
Kim, Myung-Ja
;
Chung, Namho
;
Lee, Choong-Ki
;
Preis, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
7/8
,
pp. 935-952
Persistent link: https://www.econbiz.de/10011409814
Saved in:
9
Determining the attributes of casino customer satisfaction : applying impact-range performance and asymmetry analyses
Back, Ki-Joon
;
Lee, Choong-Ki
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 747-760
Persistent link: https://www.econbiz.de/10011387027
Saved in:
10
The influence of tourist experience on perceived value and satisfaction with temple stays : the experience economy theory
Song, Hak-jun
;
Lee, Choong-Ki
;
Park, Jin Ah
;
Hwang, Yoo Hee
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 401-415
Persistent link: https://www.econbiz.de/10011312521
Saved in:
11
Factors affecting online tourism group buying and the moderating role of loyalty
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Chung, Namho
;
Kim, Woo Gon
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
3
,
pp. 380-394
Persistent link: https://www.econbiz.de/10010358298
Saved in:
12
Investigating relationships among festival quality, satisfaction, trust, and support : the case of an oriental medicine festival
Song, Hak-jun
;
Lee, Choong-Ki
;
Kim, Myungja
;
Bendle, …
- In:
Journal of travel and tourism marketing
31
(
2014
)
1/2
,
pp. 211-228
Persistent link: https://www.econbiz.de/10010361782
Saved in:
13
The influence of volunteer motivation on satisfaction, attitudes, and support for a mega-event
Lee, Choong-Ki
;
Reisinger, Yvette
;
Kim, Myung-Ja
;
Yoon, …
- In:
International journal of hospitality management
40
(
2014
),
pp. 37-48
Persistent link: https://www.econbiz.de/10010388604
Saved in:
14
Dynamic nature of destination image and influence of tourist overall satisfaction on image modification
Lee, Bong Koo
;
Lee, Choong-Ki
;
Lee, Jaeseok
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
2
,
pp. 239-251
Persistent link: https://www.econbiz.de/10010254339
Saved in:
15
Do loyalty groups differ in the role of trust in online tourism shopping? : a process perspective
Kim, Myung-Ja
;
Chung, Namho
;
Lee, Choong-Ki
;
Kim, Joung-man
- In:
Journal of travel and tourism marketing
29
(
2012
)
3/4
,
pp. 352-368
Persistent link: https://www.econbiz.de/10009571555
Saved in:
16
The effect of perceived trust on electronic commerce : shopping online for tourism products and services in South Korea
Kim, Myung-ja
;
Chung, Namho
;
Lee, Choong-Ki
- In:
Tourism management : research, policies, practice
32
(
2011
)
2
,
pp. 256-265
Persistent link: https://www.econbiz.de/10008797577
Saved in:
17
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
18
Investigating differences in antecedents to value between first-time and repeat festival-goers
Lee, Jin-soon
;
Lee, Choong-Ki
;
Yoon, Yooshik
- In:
Journal of travel and tourism marketing
26
(
2009
)
7
,
pp. 688-702
Persistent link: https://www.econbiz.de/10003930963
Saved in:
19
Festivalscapes and patrons' emotions, satisfaction, and loyalty
Lee, Yong-ki
;
Lee, Choong-Ki
;
Lee, Seung-kon
;
Babin, …
- In:
Journal of business research : JBR
61
(
2008
)
1
,
pp. 56-64
Persistent link: https://www.econbiz.de/10003597162
Saved in:
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