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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~type:"article"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Knowledge management
95
Wissensmanagement
94
Knowledge transfer
68
Wissenstransfer
68
Knowledge
23
Wissen
23
Social Web
18
Social web
18
Learning organization
17
Lernende Organisation
17
Quality management
16
Qualitätsmanagement
16
Knowledge sharing
15
Arbeitsgruppe
11
Team
11
Information technology
9
Informationstechnik
9
Innovation
9
Bibliometrics
7
Bibliometrie
7
Relationship marketing
7
Social network
7
Social relations
7
Soziale Beziehungen
7
Soziales Netzwerk
7
knowledge management
7
Confidence
6
Empirical method
6
Empirische Methode
6
Firm performance
6
Project management
6
Projektmanagement
6
Social capital
6
Sozialkapital
6
Taiwan
6
Unternehmenserfolg
6
Vertrauen
6
Consumer behaviour
5
ERP system
5
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7
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7
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English
7
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Chan, Yolande E.
1
Chen, Ying-hueih
1
Fan, Yi Wen
1
Feng, Yuqiang
1
García-Morales, Víctor
1
Garrido-Moreno, Aurora
1
Khodakarami, Farnoosh
1
Ku, Edward C. S.
1
Lanting, Maria Corazon L.
1
Lee, Kuo-Wei
1
Lin, Tzu-pei
1
Liu, Luning
1
Lockett, Nigel
1
Lu, Jiandong
1
Ow, Terence T.
1
Owlia, Mohammad Selah
1
Rojdamrongratana, Maneesap
1
Wang, Xiaolei
1
Yen, David C.
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of business research : JBR
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
International journal of electronic customer relationship management : IJECRM
11
Customer-centric knowledge management : concepts and applications
8
Journal of knowledge management
7
The service industries journal
7
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
5
International journal of knowledge management studies : IJKMS
5
The journal of business & industrial marketing
4
Human systems management : HSM
3
Journal of service research : JSR
3
Baltic journal of management
2
Business process management journal
2
Handbook of research on tacit knowledge management for organizational success
2
Information systems research : ISR
2
International journal of business and systems research
2
International journal of innovation management
2
International journal of production research
2
International journal of services technology and management
2
International journal of sports marketing & sponsorship
2
International journal of technology management : IJTM
2
International journal of technology marketing : IJTMkt
2
Journal of information & knowledge management : JIKM
2
Journal of innovation & knowledge : JIK
2
Journal of international management
2
Journal of marketing
2
Journal of retailing and consumer services
2
Journal of strategic marketing
2
Journal of the Academy of Marketing Science
2
Knowledge management and networked environments : leveraging intellectual capital in virtual business communities
2
Management information systems : mis quarterly
2
Applied innovation and knowledge management in organizations
1
Asia Pacific journal of marketing and logistics
1
Asian business & management
1
Asian journal of accounting & governance
1
Business horizons
1
Business networking : shaping enterprise relationships on the Internet
1
Businesses
1
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ECONIS (ZBW)
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1
Managing customer life cycle through
knowledge
management
capability : a contextual role of information technology
Lee, Kuo-Wei
;
Lanting, Maria Corazon L.
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1559-1583
Persistent link: https://www.econbiz.de/10011816994
Saved in:
2
Understanding the emotional and informational influence on customer
knowledge
contribution through quantitative content analysis
Wang, Xiaolei
;
Lu, Jiandong
;
Ow, Terence T.
;
Feng, Yuqiang
- In:
Information & management : the internat. journal of …
58
(
2021
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012494912
Saved in:
3
Paving the way for CRM success : the mediating role of
knowledge
management
and organizational commitment
Garrido-Moreno, Aurora
;
Lockett, Nigel
; …
- In:
Information & management : the internat. journal of …
51
(
2014
)
8
,
pp. 1031-1042
Persistent link: https://www.econbiz.de/10010466473
Saved in:
4
Exploring the role of customer relationship
management
(CRM) systems in customer
knowledge
creation
Khodakarami, Farnoosh
;
Chan, Yolande E.
- In:
Information & management : the internat. journal of …
51
(
2014
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10010259651
Saved in:
5
How to facilitate inter-organizational
knowledge
sharing : the impact of trust
Chen, Ying-hueih
;
Lin, Tzu-pei
;
Yen, David C.
- In:
Information & management : the internat. journal of …
51
(
2014
)
5
,
pp. 568-578
Persistent link: https://www.econbiz.de/10010396129
Saved in:
6
A framework for quality dimensions of
knowledge
management
systems
Owlia, Mohammad Selah
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1215-1228
Persistent link: https://www.econbiz.de/10008824968
Saved in:
7
Knowledge
sharing and customer relationship
management
in the travel service alliances
Ku, Edward C. S.
;
Fan, Yi Wen
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1407-1421
Persistent link: https://www.econbiz.de/10003925358
Saved in:
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