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~language:"eng"
~type_genre:"Article in journal"
~subject:"Australien"
~subject:"Dienstleistungsqualität"
~isPartOf:"Tourism management : research, policies, practice"
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Australien
Dienstleistungsqualität
Tourism
1,025
Tourismus
997
Holiday behaviour
649
Urlaubsverhalten
649
Tourism industry
535
Tourismuswirtschaft
533
Tourism marketing
325
Tourismusmarketing
323
Consumer behaviour
292
Konsumentenverhalten
292
Hotel industry
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Hotellerie
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Destination management
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International tourism
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Internationaler Tourismus
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Tourismusregion
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Customer satisfaction
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Kundenzufriedenheit
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Taplin, Ross H.
5
Dwyer, Larry M.
4
Lee, Jin-soo
4
Ling, Qian
4
Moore, Susan A.
4
Athanasopoulos, George
3
Ballantyne, Roy
3
Lin, Meizhen
3
Packer, Jan
3
Su, LuJun
3
Wu, Xiaoyi
3
Brander, Robert W.
2
Cai, Ruiying
2
Chang, Richard C. Y.
2
Clark, Ian D.
2
Darcy, Simon
2
Deng, Minfeng
2
Dhar, Rajib Lochan
2
Divisekera, Sarath
2
Gao, Baojun
2
Getz, Donald
2
Ghazali Musa
2
Han, Heesup
2
Hitchcock, Michael
2
Hughes, Karen
2
Kim, Woo Gon
2
Koo, Tay T. R.
2
Koritos, Christos
2
Lai, Ivan K. W.
2
Lee, Julie Anne
2
Mak, Athena H. N.
2
Ng, Siew Imm
2
Nicolau, Juan Luis
2
Pham, Tien
2
Radojevic, Tijana
2
Ritchie, Brent W.
2
Sedigheh Moghavvemi
2
Soutar, Geoffrey N.
2
Spurr, Ray
2
Stanic, Nenad
2
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Tourism management : research, policies, practice
The Australian economic review
731
The economic record : er
664
Economic papers : a journal of applied economics and policy
486
International journal of hospitality management
431
Journal of retailing and consumer services
355
Australian economic papers
329
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
311
Australian bulletin of labour
305
The service industries journal
297
Journal of business research : JBR
276
Australian journal of labour economics : a journal of labour economics and labour relations ; official journal of the Australian Society of Labour Economists
272
Australian journal of management
263
The economic and labour relations review : ELRR
263
Applied economics
238
Journal of Australian political economy
232
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
228
The journal of services marketing
216
Auditing : a journal of practice & theory
180
International journal of contemporary hospitality management
179
Bulletin / Reserve Bank of Australia
170
Journal of air transport management
164
Economic analysis and policy
162
Journal of travel and tourism marketing
159
Pacific-Basin finance journal
159
Australian economic history review : a journal of economic, business & social history
155
Services marketing quarterly
145
The Australian journal of agricultural and resource economics
145
Journal of hospitality marketing & management
144
National economic review
139
The TQM journal : the international review of organizational improvement
128
International journal of quality & reliability management
115
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
115
Accounting and finance : journal of the Accounting Association of Australia and New Zealand
112
Health care management review : HCM review
111
International journal of quality and service sciences
110
Economics of education review
109
Service business
108
International journal of productivity and quality management : IJPQM
106
International journal of services and operations management
105
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ECONIS (ZBW)
208
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1
Recipe for perceived personalization in hotels
Lei, Soey Sut Ieng
;
Wang, Dan
;
Fong, Lawrence Hoc Nang
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457528
Saved in:
2
Dual perspective on the role of xenophobia in service sabotage
Kadić-Maglajlić, Selma
;
Lages, Cristiana R.
;
Temerak, …
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457718
Saved in:
3
The impact of employee-oriented CSR on quality of life : evidence from the hospitality industry
González-De-la-Rosa, Manuel
;
Armas-Cruz, Yaiza
; …
- In:
Tourism management : research, policies, practice
97
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014304438
Saved in:
4
Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi
;
Zheng, Jie
;
Tang, Liang
;
Luo, Yi
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534425
Saved in:
5
Service robots and perceived discrimination in tourism and hospitality
Seyitoğlu, Faruk
;
Ivanov, Stanislav
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013556902
Saved in:
6
The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...
He, Xuehuan
;
Cheng, Jin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326534
Saved in:
7
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
8
Building restaurant customers' technology readiness through robot-assisted experiences at multiple product levels
Ma, Emily Jintao
;
Yang, Huijun
;
Wang, Yao-Chin
;
Song, Hanqun
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366116
Saved in:
9
How do customers navigate perceived inappropriateness of collective emotion in group service recovery? : an application of cognitive dissonance theory
Xu, Xing'an
;
Liu, Juan
;
Cai, Ruiying
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366129
Saved in:
10
C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Zhang, Min
;
Wang, Lu
;
Li, Yiwei
;
Wang, G. Alan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366151
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