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ECONIS (ZBW)
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Productivity and performance improvement in the medical records department of a hospital : an application of Lean Six Sigma
Bhat, Shreeranga
;
Gijo, E. V.
;
Jnanesh, N. A.
- In:
The international journal of productivity and …
65
(
2016
)
1
,
pp. 98-125
Persistent link: https://www.econbiz.de/10011432121
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2
TQM practices in public sector : case of Finnish healthcare organizations
Ajmal, Mian M.
;
Tuomi, Ville
;
Helo, Petri T.
;
Sandhu, …
- In:
International journal of information systems in the …
8
(
2016
)
1
,
pp. 34-45
Persistent link: https://www.econbiz.de/10011434832
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3
Measuring healthcare providers' performances within managed competition using multidimensional quality and cost indicators
Portrait, France R. M.
;
Galiën, Onno van der
;
Berg, …
- In:
Health economics
25
(
2016
)
4
,
pp. 408-423
Persistent link: https://www.econbiz.de/10011541584
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4
Productivity and quality of Dutch hospitals during system reform
Ineveld, Martin van
;
Oostrum, Jeroen van
;
Vermeulen, Rob
; …
- In:
Health care management science
19
(
2016
)
3
,
pp. 279-290
Persistent link: https://www.econbiz.de/10011542933
Saved in:
5
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
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6
The influence of organizational factors on patient safety : examining successful handoffs in health care
Richter, Jason P.
;
McAlearney, Ann Scheck
;
Pennell, …
- In:
Health care management review : HCM review
41
(
2016
)
1
,
pp. 32-41
Persistent link: https://www.econbiz.de/10011421760
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7
Prioritizing lean management practices in public and private hospitals
Hussain, Matloub
;
Malik, Mohsin
- In:
Journal of health organization and management
30
(
2016
)
3
,
pp. 457-474
Persistent link: https://www.econbiz.de/10011529569
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8
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
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9
Effects of organizational context on Lean implementation in five hospital systems
Harrison, Michael I.
;
Paez, Kathryn
;
Carman, Kristin L.
; …
- In:
Health care management review : HCM review
41
(
2016
)
2
,
pp. 127-144
Persistent link: https://www.econbiz.de/10011459020
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10
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
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