Purpose – This study aims to explore generational differences in the psychological contract of hospitality employees and work outcomes such as commitment and turnover intention. Design/methodology/approach – Data were collected in 20 hotels ( n =359) from a four‐star hotel chain in The...

Purpose: The aim of this study was to investigate the role of shared psychological contract beliefs between colleagues in a work team, in team in-role performance and extra-role behaviours. Design/methodology/approach: Employees and team managers of 113 work teams answered questions about their...

The employment relationship between employer and employee has gone through fundamental changes in the last decades, influencing psychological contracts. It is unclear, however, exactly how psychological contracts are changing. This article offers a comprehensive model that focuses on two factors...