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Friendship on social networking sites : improving relationships between hotel brands and consumers
Su, Na; Mariadoss, Babu John; Reynolds, Dennis - In: International journal of hospitality management 51 (2015), pp. 76-86
Persistent link: https://www.econbiz.de/10011413949
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How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan; Li, Fangxuan - In: International journal of hospitality management 116 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
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The impact of the Covid-19 pandemic on customer experience design : the hotel managers' perspective
Bonfanti, Angelo; Vigolo, Vania; Yfantidou, Georgia - In: International journal of hospitality management 94 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012495103
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What customer experience and value dimension(s) mostly drive luxury hotel brand purchase intention?
Jung, Inyoung; Baloglu, Seyhmus - In: International journal of hospitality management 126 (2025), pp. 1-11
Persistent link: https://www.econbiz.de/10015358606
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Customers' relationships leading to brand tribalism and tribe behavioral intentions
Jeong, Ji Youn; Hwang, Jinsoo; Hyun, Sunghyup Sean - In: International journal of hospitality management 88 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012293866
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The impact of brand authenticity on building brand love : an investigation of impression in memory and lifestyle-congruence
Manthiou, Aikaterini; Kang, Juhee; Hyun, Sunghyup Sean; … - In: International journal of hospitality management 75 (2018), pp. 38-47
Persistent link: https://www.econbiz.de/10011944936
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How do domestic and international high-end hotel brands receive and manage customer feedback?
Schuckert, Markus; Liang, Sai; Law, Rob; Sun, Wenjun - In: International journal of hospitality management 77 (2019), pp. 528-537
Persistent link: https://www.econbiz.de/10011988936
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Unraveling the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands
Le, Angelina Nhat Hanh; Nguyen Huu Khoi; Nguyen Dong Phong - In: International journal of hospitality management 99 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10013328004
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Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad; Rasul, Tareq Faizur; Khan, Huda; … - In: International journal of hospitality management 116 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
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Customer experience management strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo; Vigolo, Vania; Yfantidou, Georgia; … - In: International journal of hospitality management 109 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014282504