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Conceptualising the framework for effectiveness of customer value co-creation in service innovation
Shah, Tejas R. - In: International journal of services and operations management 31 (2018) 1, pp. 121-136
Persistent link: https://www.econbiz.de/10011981101
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Customer self-service platform : the next practice for servitization of manufacturing
Nie, Yong; Kosaka, Michitaka - In: International journal of services and operations management 25 (2016) 2, pp. 259-273
Persistent link: https://www.econbiz.de/10011636430
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Framing transformation dynamics towards service-orientation : alternative trajectories of B2B relations
Lappalainen, Inka; Valjakke, Tiina; Ahonen, Toni; … - In: International journal of services and operations management 32 (2019) 2, pp. 131-157
Persistent link: https://www.econbiz.de/10012008950
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Innovation development in service firms : a three-model perspective
Anning-Dorson, Thomas - In: International journal of services and operations management 28 (2017) 1, pp. 64-80
Persistent link: https://www.econbiz.de/10011813446
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Exploring value co-creation in the emerging business service context
Komulainen, Hanna; Tapio, Jarkko - In: International journal of services and operations management 14 (2013) 4, pp. 399-420
Persistent link: https://www.econbiz.de/10009742830
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Insights into integration for supply chain redesign in service and product-focused firms
Dobrzykowski, David D.; Tran, Oanh T.; Hong, Paul - In: International journal of services and operations management 8 (2011) 3, pp. 260-282
Persistent link: https://www.econbiz.de/10008988443
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Revealing customer dominant logic in healthcare services
Seppänen, Kaisa; Huiskonen, Janne; Koivuniemi, Jouni; … - In: International journal of services and operations management 26 (2017) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10011719181