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~isPartOf:"Journal of air transport management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Brand management
387
Markenführung
387
Consumer behaviour
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Konsumentenverhalten
315
Brand image
217
Markenimage
217
Brand
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Beziehungsmarketing
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Park, Jungkun
2
Anbumathi,, Rajendiran
1
Bala, Pradip Kumar
1
Bougoure, Ursula Sigrid
1
Buyle, Sven
1
Chakraborty, Shibashish
1
Chang, Hsin-Li
1
Chrysochou, Polymeros
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Cioppi, Marco
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Cuny, Caroline
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Darvishi, Maryam
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Dasgupta, Shilpee A.
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1
Duffy, Sarah
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Fazal-e-Hasan, Syed
1
Francioni, Barbara
1
Grégoire, Yany
1
Hegner, Sabrina
1
Heidemann, F.
1
Hoang Thi Phuong Thao
1
Hollebeek, Linda D.
1
Hyun, Hyowon
1
Islam, Jamid Ul
1
Kamarulzaman, Yusniza
1
Kauppinen-Räisänen, Hannele
1
Khajehzadeh, Saman
1
Khamitov, Mansur
1
Khan, Imran
1
Khenfer, Jamel
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Kim, Dongyoup
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Kim, Renee B.
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Koech, Alex Kipkorir
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Krystallis, Athanasios
1
Le Thi Hong Tam
1
Le, Hoang T. P. M.
1
Lee, Sangwoo
1
Loureiro, Sandra Maria Correia
1
Macário, Rosário
1
Mohd-Any, Amrul Asraf
1
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Journal of air transport management
Journal of retailing and consumer services
Journal of the Academy of Marketing Science
International journal of hospitality management
18
Journal of business research : JBR
14
Services marketing quarterly
12
Journal of hospitality marketing & management
9
International journal of contemporary hospitality management
8
Journal of travel and tourism marketing
7
The service industries journal
7
The journal of brand management : an international journal
6
Internal Branding : wie Sie Ihre Mitarbeiter zu Markenbotschaftern machen
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
The journal of services marketing
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of Islamic marketing
3
Pakistan journal of commerce and social sciences
3
Service business
3
The international journal of bank marketing : IJBM
3
The journal of product & brand management
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
Cogent business & management
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Global business review
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business excellence
2
International journal of economic research
2
Inventi impact: retailing & consumer services
2
Journal of Indian business research
2
Journal of business ethics : JOBE
2
Journal of consumer marketing
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of promotion management : innovations in planning and applied research
2
Journal of retailing
2
Journal of service management
2
Journal of service research
2
Nepalese journal of economics : a publication of Uniglobe College
2
Quality management journal : QMJ
2
SpringerLink / Bücher
2
The international review of retail, distribution and consumer research
2
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ECONIS (ZBW)
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1
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
2
The antecedents of customer loyalty : a moderated mediation model of customer relationship management quality and brand image
Nyadzayo, Munyaradzi W.
;
Khajehzadeh, Saman
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 262-270
Persistent link: https://www.econbiz.de/10011473143
Saved in:
3
Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
4
The influence of brand experience and service quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
Saved in:
5
Customer engagement in the service context : an empirical investigation of the construct, its antecedents and consequences
Islam, Jamid Ul
;
Hollebeek, Linda D.
;
Rahman, Zillur
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 277-285
Persistent link: https://www.econbiz.de/10012114161
Saved in:
6
An empirical investigation of antecedent and consequences of internal brand equity : evidence from the airline industry
Vatankhah, Sanaz
;
Darvishi, Maryam
- In:
Journal of air transport management
69
(
2018
),
pp. 49-58
Persistent link: https://www.econbiz.de/10011865562
Saved in:
7
Transformative retail services : elevating loyalty through customer well-being
Troebs, Cord-Christian
;
Wagner, Tillmann
;
Heidemann, F.
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 198-206
Persistent link: https://www.econbiz.de/10011929978
Saved in:
8
The effects of service brand dimensions on brand loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
9
Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
Saved in:
10
Brand preference in the face of control loss and service failure : the role of the sound of brands
Khenfer, Jamel
;
Cuny, Caroline
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012269073
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