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Trusting beliefs and loyalty in B-to-B self-services
Skard, Siv; Nysveen, Herbjørn - In: Journal of business-to-business marketing 23 (2016) 4, pp. 257-276
Persistent link: https://www.econbiz.de/10011637113
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The effects of the salesperson's characteristics on buyer-seller relationships
Choi, Yonghoon; Huang, Ying; Sternquist, Brenda J. - In: The journal of business & industrial marketing 30 (2015) 5, pp. 616-625
Persistent link: https://www.econbiz.de/10011339832
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Relationship quality in cross-border exchanges : a temporal perspective
Akrout, Houcine - In: Journal of business-to-business marketing 21 (2014) 3, pp. 145-169
Persistent link: https://www.econbiz.de/10010465723
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The role of buyer trust in outsourced CRM : its influence on organizational learning and performance
Brockman, Beverly K.; Park, Jeong Eun; Morgan, Robert M. - In: Journal of business-to-business marketing 24 (2017) 3, pp. 201-219
Persistent link: https://www.econbiz.de/10011763042
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The impact of trust in manager on unethical intention and customer-oriented selling
Schwepker, Charles H. <Jr.>; Schultz, Roberta J. - In: The journal of business & industrial marketing 28 (2013) 4, pp. 347-356
Persistent link: https://www.econbiz.de/10009747462
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Trusting and monitoring business partners throughout the relationship life cycle
Kusari, Sanjukta; Hoeffler, Steve; Iacobucci, Dawn - In: Journal of business-to-business marketing 20 (2013) 3, pp. 119-138
Persistent link: https://www.econbiz.de/10010187441
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Operationalizing trust, reliance, and dependence in business relationships : responding to the ongoing naming and cross-level problems
Jiang, Zhizhong; Shiu, Eric; Henneberg, Stephen; … - In: Journal of business-to-business marketing 20 (2013) 4, pp. 193-225
Persistent link: https://www.econbiz.de/10010228318
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Explaiing industrial importers' commitment from an emerging market perspective : theoretical and managerial insights
Saleh, M. Abu; Ali M. Yunus; Andaleeb, Syed S. - In: The journal of business & industrial marketing 29 (2014) 1, pp. 45-62
Persistent link: https://www.econbiz.de/10010252760
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Does loyalty make customers blind? : the impact of relationship quality on channel members' attributions and behaviors following negative critical incidents
Vidal, David - In: Journal of business-to-business marketing 19 (2012) 2, pp. 97-128
Persistent link: https://www.econbiz.de/10009564525
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Role of community trust in driving brand loyalty in large online B2B communities
Sethi, Amit Rakesh; Dash, Satyabhusan; Mishra, Abhishek; … - In: The journal of business & industrial marketing 39 (2024) 2, pp. 256-272
Persistent link: https://www.econbiz.de/10014473031