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Bowden, Jana; Gabbott, Mark; Naumann, Kay - In: Journal of marketing management : MM 31 (2015) 7/8, pp. 774-806

Persistent link: https://www.econbiz.de/10011309054

Lu, Lu; Gregory, Gary D.; Ngo, Liem Viet; Bagozzi, … - In: Journal of service research 24 (2021) 4, pp. 500-519

Persistent link: https://www.econbiz.de/10012662582

Skålén, Per; Gummerus, Johanna - In: Journal of service research 26 (2023) 1, pp. 83-102

Persistent link: https://www.econbiz.de/10014246196

Tonner, Andrea - In: Journal of marketing management : MM 32 (2016) 1/2, pp. 100-120

Persistent link: https://www.econbiz.de/10011438596

Fernandes, Teresa; Esteves, Fabia - In: Services marketing quarterly 37 (2016) 2, pp. 125-139

Persistent link: https://www.econbiz.de/10011486838

Jörling, Moritz; Böhm, Robert; Paluch, Stefanie - In: Journal of service research 22 (2019) 4, pp. 404-420

Persistent link: https://www.econbiz.de/10012127951

Leisen Pollack, Birgit - In: Services marketing quarterly 36 (2015) 4, pp. 335-351

Persistent link: https://www.econbiz.de/10011398042

Carter, Leanne; Gray, David; D'Alessandro, Steven; … - In: Services marketing quarterly 37 (2016) 4, pp. 225-240

Persistent link: https://www.econbiz.de/10011628463

Aggarwal, Praveen; Basu, Amiya K. - In: Services marketing quarterly 35 (2014) 4, pp. 321-336

Persistent link: https://www.econbiz.de/10010465663

Hamed, Sara; El-Bassiouny, Noha; Ternès, Anabel - In: Services marketing quarterly 40 (2019) 1, pp. 1-32

Persistent link: https://www.econbiz.de/10012179153