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~isPartOf:"Journal of retailing and consumer services"
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Personal banking
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Journal of retailing and consumer services
Die Bank
79
IMF Staff Country Reports
51
The international journal of bank marketing : IJBM
51
Europäische Hochschulschriften / 5
46
SpringerLink / Bücher
44
Journal of financial services marketing : JFSM
31
Achieving excellence in retail banking
28
Publikation der Swiss Banking School, Zürich
23
Bank- und finanzwirtschaftliche Forschungen
22
International journal of bank marketing
19
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
18
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
18
International journal of production research
15
Journal of banking & finance
15
The world of private banking
15
Gabler Edition Wissenschaft
14
Springer eBook Collection
14
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
13
Moderne Kalkulationsverfahren : [Grundlagen der Kalkulation, zentrales Instrument für die interne Steuerung, Praxisberichte aus unterschiedlichen Branchen]
12
Reihe: Financial planning
12
Trends im Private Banking ...
11
IMF Working Papers
10
Schriftenreihe des Zentrums für Ertragsorientiertes Bankmanagement
10
The service industries journal
10
Bank of Finland research discussion papers
9
Betriebswirtschaftliche Forschung und Praxis : BFuP
9
Finance and economics discussion series
9
Publikation der Swiss Banking School
9
Publikation des Swiss Finance Institute
9
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
9
The journal of wealth management : JWM
9
Hochschulschriften zur Betriebswirtschaftslehre
8
IRB-Literaturauslese
8
Journal of digital banking
8
Journal of financial services marketing
8
Kompendium bankbetrieblicher Anwendungsfelder
8
NBER working paper series
8
Schriftenreihe Schwerpunkt Marketing
8
Schriftenreihe des zeb
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ECONIS (ZBW)
16
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1
"Switching is easy" : service firm communications to encourage customer switching
Pick, Doreén
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 502-509
Persistent link: https://www.econbiz.de/10010388546
Saved in:
2
e-banking culture : a comparison of EU 27 countries and Portuguese case in the EU 27 retail banking context
Fonseca, Jaime R. S.
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 708-716
Persistent link: https://www.econbiz.de/10010407237
Saved in:
3
Service quality dimensions and superior customer perceived value in retail banks : an empirical study on Mexican consumers
Vera, Jorge
;
Trujillo, Andrea
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 579-586
Persistent link: https://www.econbiz.de/10010128298
Saved in:
4
Coping with stress : a study of retail banking service workers in Russia
Ashill, Nicholas J.
;
Rod, Michel
;
Gibbs, Tanya
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 58-69
Persistent link: https://www.econbiz.de/10010503932
Saved in:
5
From spending to understanding : analyzing customers by their spending behavior
Otto, Philipp E.
;
Davies, Greg B.
;
Chater, Nick
;
Stott, …
- In:
Journal of retailing and consumer services
16
(
2009
)
1
,
pp. 10-18
Persistent link: https://www.econbiz.de/10003803118
Saved in:
6
Customer satisfaction and dissatisfaction in retail banking : exploring the asymmetric impact of attribute performances
Arbore, Alessandro
;
Busacca, Bruno
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 271-280
Persistent link: https://www.econbiz.de/10003864529
Saved in:
7
Key influencers and inhibitors on adoption of the Internet for banking
Durkin, Mark
;
Jennings, Deirdre
;
Mulholland, Gwyneth
; …
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 348-357
Persistent link: https://www.econbiz.de/10003742275
Saved in:
8
"Towards a co-creation framework in the retail banking services industry : do demographics influence?"
Cambra-Fierro, Jesús
;
Pérez, Lourdes
;
Grott, Emily
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 219-228
Persistent link: https://www.econbiz.de/10011629059
Saved in:
9
The effect of digital design in retail banking on customers’ commitment and loyalty : the mediating role of positive affect
Reydet, Sabine
;
Carsana, Laurence
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 132-138
Persistent link: https://www.econbiz.de/10011729734
Saved in:
10
Customer perceptions of frontline employee service delivery : a study of Russian bank customer satisfaction and behavioural intentions
Rod, Michel
;
Ashill, Nicholas J.
;
Gibbs, Tanya
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 212-221
Persistent link: https://www.econbiz.de/10011473203
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