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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
466
Konsumentenverhalten
466
Dienstleistungsqualität
336
Service quality
336
Customer satisfaction
264
Kundenzufriedenheit
264
Beziehungsmarketing
239
Relationship marketing
239
Online retailing
153
Online-Handel
153
Distribution channel
145
Vertriebsweg
145
Einzelhandel
140
Retail trade
140
Mobile communications
88
Mobilkommunikation
88
E-commerce
80
Electronic Commerce
80
Mobile Anwendung
64
Mobile application
64
Customer service
59
Kundenservice
59
Innovation adoption
56
Innovationsakzeptanz
56
Mobile Business
48
Mobile business
48
Emotion
43
Beschwerdemanagement
42
Complaint management
42
Social Web
41
Social web
41
Customer integration
39
Internet
39
Internet marketing
39
Kundenintegration
39
Online-Marketing
39
Viral marketing
36
Virales Marketing
36
Confidence
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Vertrauen
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Prentice, Catherine
10
Söderlund, Magnus
10
Yan, Ruiliang
9
Park, Jungkun
7
Pei, Zhi
7
Quach, Sara
6
Cheah, Jun-Hwa
5
Ladhari, Riadh
5
Alnawas, Ibrahim
4
Bala, Pradip Kumar
4
Bilgihan, Anil
4
Chakraborty, Debarun
4
Chakraborty, Shibashish
4
Dwivedi, Yogesh K.
4
Jebarajakirthy, Charles
4
Lim, Xin-Jean
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Seger-Guttmann, Tali
4
Souiden, Nizar
4
Ashill, Nicholas J.
3
Boadi, Evans Asante
3
Borges, Adilson
3
Cambra-Fierro, Jesús
3
Chaouali, Walid
3
El Hedhli, Kamel
3
Elliott, Kevin M.
3
Elms, Jonathan
3
Fernandes, Teresa
3
Frasquet Deltoro, Marta
3
Harun, Ahasan
3
Heydari, Jafar
3
Ieva, Marco
3
Iyer, Pramod
3
Karande, Kiran
3
Khan, Imran
3
Lunardo, Renaud
3
Mou, Jian
3
Pacheco, Natália Araújo
3
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Journal of retailing and consumer services
Telecommunications policy : the international journal of digital economy, data sciences and new media
539
International journal of hospitality management
510
Journal of business research : JBR
452
NBER working paper series
371
The service industries journal
342
Online Information Review
316
NBER Working Paper
315
Working paper / National Bureau of Economic Research, Inc.
313
The journal of services marketing
273
SpringerLink / Bücher
253
International journal of contemporary hospitality management
248
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
235
Technological forecasting & social change : an international journal
230
European journal of operational research : EJOR
220
Discussion paper series / IZA
203
Management science : journal of the Institute for Operations Research and the Management Sciences
202
International journal of production economics
201
Tourism management : research, policies, practice
193
Auditing : a journal of practice & theory
192
Journal of hospitality marketing & management
187
International journal of business information systems : IJBIS
171
Journal of Services Marketing
159
Information economics and policy : IEP
157
CESifo working papers
155
Journal of travel and tourism marketing
155
International journal of production research
152
Journal of air transport management
151
Cogent business & management
146
International journal of quality & reliability management
146
Services marketing quarterly
145
The TQM journal : the international review of organizational improvement
138
Service business
137
International journal of quality and service sciences
136
Industrial marketing management : the international journal for industrial and high-tech firms
135
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
132
International journal of productivity and quality management : IJPQM
131
Aslib Proceedings
126
International journal of networking and virtual organisations : IJNVO
123
Journal of retailing
123
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ECONIS (ZBW)
624
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624
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1
Choose a mobile application or mobile website? : Different effects of mobile channels on direct and indirect sales
Zhang, Xueting
;
Wang, Feng
;
Cao, Xia
- In:
Journal of retailing and consumer services
81
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015125180
Saved in:
2
Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era
Chan, Vanessa Hiu Ying
;
Chiu, Dickson K. W.
;
Ho, Kevin K. W.
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013364438
Saved in:
3
Channels for search and purchase : does mobile
Internet
matter?
Singh, Sonika
;
Swait, Joffre
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 123-134
Persistent link: https://www.econbiz.de/10011747740
Saved in:
4
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
5
Exploring the impact of different factors on brand equity and intention to take up online courses from e-learning platforms
Ray, Arghya
;
Bala, Pradip Kumar
;
Chakraborty, Shibashish
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012433342
Saved in:
6
Customer engagement outcomes in mobile applications : self-congruence as a moderator
Khan, Imran
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372561
Saved in:
7
How many, how often, and how new? : a multivariate profiling of mobile app users
Liu, Feng
;
Zhao, Shaoqiong
;
Li, Yang
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 71-80
Persistent link: https://www.econbiz.de/10011743138
Saved in:
8
Looking forward, looking back : the impact of goal progress and time urgency on consumer responses to mobile reward apps
Baek, Tae Hyun
;
Yoon, Sukki
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238364
Saved in:
9
Are there peas in a pod when considering mobile phone and mobile applications use : a quantitative study
Ameen, Nisreen
;
Shah, Mahmood
;
Sims, Julian
;
Choudrie, Jyoti
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012268820
Saved in:
10
Analysing the acceptation of online games in mobile devices : an application of UTAUT2
Ramírez-Correa, Patricio
;
Rondán-Cataluña, Francisco …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 85-93
Persistent link: https://www.econbiz.de/10012114124
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