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~isPartOf:"Journal of service management"
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Consumer behaviour
2
Dienstleistungsmanagement
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Service management
2
Service quality
2
Business network
1
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Qualitätsmanagement
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Verma, Rohit
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QUIS <12, 2011, Ithaca, NY>
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QUIS <14., 2015, Schanghai>
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Journal of service management
Journal of Service Management
18
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
8
Production and operations management : an international journal of the Production and Operations Management Society
7
Decision line
4
Research handbook on services management
4
Decision sciences : DS
3
European journal of operational research : EJOR
3
International journal of production economics
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Journal of business research : JBR
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Journal of marketing
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Journal of service research : JSR
3
Operations research letters
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The journal of product innovation management : an international publication of the Product Development & Management Association
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European Journal of Operational Research
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International Journal of Operations & Production Management
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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International journal of service industry management : IJSIM
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Journal of Financial Crime
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Journal of operations management
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Journal of revenue and pricing management
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MIT sloan management review
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Operations research, Management science : OR MS ; the international literature digest
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Public Policy Review
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Rutgers business review
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Agglomeration and firm performance
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Boston University School of Managment Working Paper
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Business Horizons
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Business Process Management Journal
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California management review : CMR
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Congressional Research Service, the Library of Congress, Report
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Cornell hospitality quarterly : CQ
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Corporate strategies & innovations in the emerging global economy
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Entrepreneurship and industrialization in Latin America : three essays
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ECONIS (ZBW)
5
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Pushing the frontier of sustainable service operations management: Evidence from US hospitality industry
Zhang, Jie J.
;
Joglekar, Nitin
;
Verma, Rohit
- In:
Journal of service management
23
(
2012
)
3
,
pp. 377-400
Persistent link: https://www.econbiz.de/10009991457
Saved in:
2
Customer experience in online financial services: A study of behavioral intentions for techno-ready market segments
Ding, Xin David
;
Huang, Yang
;
Verma, Rohit
- In:
Journal of service management
22
(
2011
)
3
,
pp. 344-367
Persistent link: https://www.econbiz.de/10009166379
Saved in:
3
Customer experience in online financial services : a study of behavioral intentions for techno-ready market segments
Ding, Xin David
;
Huang, Yang
;
Verma, Rohit
- In:
Journal of service management
22
(
2011
)
3
,
pp. 344-366
Persistent link: https://www.econbiz.de/10009239537
Saved in:
4
QUIS 12 : expanding the definition of service excellence and quality in service
Verma, Rohit
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009619183
Saved in:
5
Signaling eco-certification : implications for service coproduction and resource efficiency
Zhang, Jie Jennifer
;
Joglekar, Nitin
;
Verma, Rohit
- In:
Journal of service management
25
(
2014
)
4
,
pp. 494-511
Persistent link: https://www.econbiz.de/10010405216
Saved in:
6
Collaborative innovations in the network environment : QUIS 14
Zhao, Xiande
(
ed.
);
Verma, Rohit
(
ed.
)
-
QUIS <14., 2015, Schanghai>
-
2017
Persistent link: https://www.econbiz.de/10011704045
Saved in:
7
Providing feedback to service customers : the effect of the presentation order and repetition of feedback types
Kim, Shinyoung
;
Choi, Sunmee
;
Verma, Rohit
- In:
Journal of service management
28
(
2017
)
2
,
pp. 389-416
Persistent link: https://www.econbiz.de/10011704070
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