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Shaping, organizing, and rethi...
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Dienstleistung
6
Services
6
Base of the pyramid
3
Business model
3
Dienstleistungsqualität
3
Dienstleistungssektor
3
Forschung
3
Geschäftsmodell
3
Innovation
3
Research
3
Service industry
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Service quality
3
Customer integration
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Dienstleistungsinnovation
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Kundenintegration
2
Low income
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Niedrigeinkommen
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Service management
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Dienstleistungsmanagement
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Reynoso, Javier
9
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Michel, Stefan
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Gebauer, Heiko
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Gremler, Dwayne D.
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Sundbo, Jon
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Fisk, Raymond P. P.
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Parasuraman, A.
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Patricio, Lia
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Journal of service management
The service industries journal
23
Journal of Service Management
22
The Service Industries Journal
11
Journal of the Academy of Marketing Science
9
International journal of service industry management : IJSIM
8
Business horizons
7
Marketing management : a quarterly business management publication of the American Marketing Association
7
Información comercial española : ICE : revista de economía
6
Books / Edward Elgar
5
Public–Private Innovation Networks in Services
5
Business services in European economic growth
4
Información comercial española : ICE ; revista de economía
4
Journal of Services Marketing
4
Journal of business research : JBR
4
Journal of marketing
4
Papeles de economía española
4
Research policy : policy, management and economic studies of science, technology and innovation
4
Arbejdspapir / Institut for Samfundsøkonomi og Planlaegning, Roskilde Universitetscenter
3
California management review : CMR
3
Edward Elgar E-Book Archive
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
Handbook on the Experience Economy
3
Harvard-Business-Manager : das Wissen der Besten
3
International Journal of Quality and Service Sciences
3
Journal of retailing
3
New horizons in the economics of innovation
3
Public-private innovation networks in services
3
Research policy : policy and management studies of science, technology and innovation
3
Routledge advances in management and business studies
3
Tijdschrift voor economische en sociale geografie : TESG
3
Trading services in the global economy
3
Business Horizons
2
Die Betriebswirtschaft : DBW
2
Economics of innovation and new technology
2
Economies : open access journal
2
Employee Relations
2
European review of service economics and management
2
Global economy journal : GEJ
2
Handbook on the experience economy
2
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ECONIS (ZBW)
9
OLC EcoSci
5
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1
Shaping, organizing, and rethinking service innovation: a multidimensional framework
Rubalcaba, Luis
;
Michel, Stefan
;
Sundbo, Jon
;
Brown, …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-716
Persistent link: https://www.econbiz.de/10010026072
Saved in:
2
Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis
;
Michel, Stefan
;
Sundbo, Jon
; …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
Saved in:
3
Service-driven manufacturing: Provision, evolution and financial impact of services in industrial firms
Gebauer, Heiko
;
Ren, Guang-Jie
;
Valtakoski, Aku
; …
- In:
Journal of service management
23
(
2012
)
1
,
pp. 120-137
Persistent link: https://www.econbiz.de/10009838509
Saved in:
4
An agenda for service research at the base of the pyramid
Gebauer, Heiko
;
Reynoso, Javier
- In:
Journal of service management
24
(
2013
)
5
,
pp. 482-501
Persistent link: https://www.econbiz.de/10010196056
Saved in:
5
Learning for socially driven service innovation in emerging economies
Reynoso, Javier
;
Kandampully, Jay
;
Fan, Xiucheng
; …
- In:
Journal of service management
26
(
2015
)
1
,
pp. 156-176
Persistent link: https://www.econbiz.de/10010504603
Saved in:
6
Billions of impoverished people deserve to be better served : a call to action for the service research community
Fisk, Raymond P. P.
;
Anderson, Laurel
;
Bowen, David E.
; …
- In:
Journal of service management
27
(
2016
)
1
,
pp. 43-55
Persistent link: https://www.econbiz.de/10011482155
Saved in:
7
Toward a service ecosystem perspective at the base of the pyramid
Letaifa, Soumaya Ben
;
Reynoso, Javier
- In:
Journal of service management
26
(
2015
)
5
,
pp. 684-705
Persistent link: https://www.econbiz.de/10011503547
Saved in:
8
Systems, networks, and ecosystems in service research
Barile, Sergio
;
Lusch, Robert F.
;
Reynoso, Javier
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 652-674
Persistent link: https://www.econbiz.de/10011563728
Saved in:
9
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
10
Why service recovery fails: Tensions among customer, employee, and process perspectives
Michel, Stefan
;
Bowen, David
;
Johnston, Robert
- In:
Journal of service management
20
(
2009
)
3/4
,
pp. 253-273
Persistent link: https://www.econbiz.de/10008374474
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