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Consumer behaviour
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Hillebrand, Bas
6
Bloemer, Johanna M.
5
Joosten, Herm
4
Birgelen, Marcel van
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Aksoy, Pelin
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Ambtman, Anouk den
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Bloemer, Josée
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Calabretta, Giulia
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Driessen, Paul H.
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Horváth, Csilla
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Malthouse, Edward C.
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Ramaseshan, B.
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Wirtz, Jochen
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Canli, Zeynep Gurhan
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Huang, Ming-Hui
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Kandampully, Jay
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Kemp, Ron G.M.
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Klundert, Joris van de
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Neghina, Carmen
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Nijssen, E. J.
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Riel, Allard C. R. van
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Journal of service management
Journal of Service Management
9
Journal of business research : JBR
7
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
5
European journal of marketing : EJM
4
European Journal of Marketing
3
International Journal of Bank Marketing
3
Journal of Business Research
3
Journal of the Academy of Marketing Science
3
Proceedings of the ... annual conference of the European Marketing Academy
3
Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
3
The Service Industries Journal
3
The service industries journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
International business review : the official journal of the European International Business Academy
2
International journal of service industry management : IJSIM
2
Managing service quality : MSQ ; an international journal
2
Research Memorandum / Graduate School of Business and Economics (GSBE), School of Business and Economics
2
Research memorandum / METEOR
2
The international journal of human resource management
2
The journal of business & industrial marketing
2
The journal of product innovation management : an international publication of the Product Development & Management Association
2
Arbeitsbericht / Institut für Wirtschaftswissenschaften, Rheinisch-Westfälische Technische Hochschule Aachen
1
Dissertatie / Faculteit der Economische Wetenschappen, Rijksuniversiteit Limburg / Faculty of Economics and Business Administration, University of Limburg
1
Dissertation / Faculty of Economics and Business Administration, University of Limburg
1
EMAC Conference
1
ERIM report series research in management
1
European Management Journal
1
European management journal : publ. twice a year for the Scottish Business School
1
IEEE transactions on engineering management : EM
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International Business Review
1
International journal of business communication : IJBC ; a publication of the Association of Business Communication
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
JOBR-D-21-02799
1
Journal of Business & Industrial Marketing
1
Journal of business ethics : JOBE
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of marketing management : MM
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
Marketing theory
1
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ECONIS (ZBW)
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OLC EcoSci
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1
Consumer control in service recovery : beyond decisional control
Joosten, Herm
;
Bloemer, Johanna M.
;
Hillebrand, Bas
- In:
Journal of service management
28
(
2017
)
3
,
pp. 499-519
Persistent link: https://www.econbiz.de/10011758717
Saved in:
2
Is more customer control of services always better?
Joosten, Herm
;
Bloemer, Johanna M.
;
Hillebrand, Bas
- In:
Journal of service management
27
(
2016
)
2
,
pp. 218-246
Persistent link: https://www.econbiz.de/10011565155
Saved in:
3
Value fusion: The blending of consumer and firm value in the distinct context of mobile technologies and social media
Larivière, Bart
;
Joosten, Herm
;
Malthouse, Edward C.
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 268-293
Persistent link: https://www.econbiz.de/10010132553
Saved in:
4
Value fusion : the blending of consumer and firm value in the distinct context of mobile technologies and social media
Larivière, Bart
;
Joosten, Herm
;
Malthouse, Edward C.
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 268-293
Persistent link: https://www.econbiz.de/10009765057
Saved in:
5
Consumer perceptions of service constellations: implications for service innovation
Riel, Allard C.R. van
;
Calabretta, Giulia
;
Driessen, Paul H.
- In:
Journal of service management
24
(
2013
)
3
,
pp. 314-329
Persistent link: https://www.econbiz.de/10010132555
Saved in:
6
Customer orientation and future market focus in NSD
Hillebrand, Bas
;
Kemp, Ron G.M.
;
Nijssen, Edwin J.
- In:
Journal of service management
22
(
2011
)
1
,
pp. 67-85
Persistent link: https://www.econbiz.de/10008850871
Saved in:
7
Customer orientation and future market focus in NSD
Hillebrand, Bas
;
Kemp, Ron
;
Nijssen, E. J.
- In:
Journal of service management
22
(
2011
)
1
,
pp. 67-84
Persistent link: https://www.econbiz.de/10009010794
Saved in:
8
Consumer perceptions of service constellations : implications for service innovation
Riel, Allard C. R. van
;
Calabretta, Giulia
;
Driessen, …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 314-329
Persistent link: https://www.econbiz.de/10009765052
Saved in:
9
Managing brands and customer engagement in online brand communities
Wirtz, Jochen
;
Ambtman, Anouk den
;
Bloemer, Josée
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 223-244
Persistent link: https://www.econbiz.de/10010132551
Saved in:
10
Impact of value congruence on affective commitment: examining the moderating effects
Zhang, Jing
;
Bloemer, Josée
- In:
Journal of service management
22
(
2011
)
2
,
pp. 160-183
Persistent link: https://www.econbiz.de/10008995334
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