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~subject:"Kundenintegration"
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Kundenintegration
Beziehungsmarketing
184
Relationship marketing
184
Dienstleistungsqualität
75
Service quality
75
Consumer behaviour
63
Konsumentenverhalten
63
Customer satisfaction
62
Kundenzufriedenheit
62
Customer integration
19
Taiwan
17
Confidence
16
Customer service
16
Kundenservice
16
Vertrauen
16
Beschwerdemanagement
14
Betriebliche Wertschöpfung
14
Complaint management
14
Value creation
14
customer loyalty
14
Customer value
13
Dienstleistungssektor
13
Kundenwert
13
Lieferantenmanagement
13
Service industry
13
Supplier relationship management
13
customer satisfaction
13
Bank
12
Internet marketing
12
Online-Marketing
12
E-commerce
11
Electronic Commerce
11
Brand management
10
Markenführung
10
Arbeitsverhalten
9
Emotion
9
Social Web
9
Social web
9
Work behaviour
9
loyalty
9
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Horbel, Chris
2
Popp, Bastian
2
Woratschek, Herbert
2
Addo, Prince Clement
1
Aksoy, Nilsah Cavdar
1
Arici, Hasan Evrim
1
Asare, Andy Ohemeng
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Baek, Wooyeul
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Baydogan Turkay, Pinar
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Byon, Kevin K.
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Canhoto, Ana Isabel Domingos
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Castillo, Daniela
1
Chandni, Shumaila
1
Chen, Wun-hwa
1
Chiang, Ai-hsuan
1
Choi, Laee
1
Drennan, Judy
1
Fang, Jiaming
1
Frías Jamilena, Dolores María
1
Furrer, Olivier
1
Harrison, Tina
1
Hoang, Duc
1
Hollebeek, Linda D.
1
Islam, Jamid Ul
1
Kabadayi, Ebru Tumer
1
Kim, Kyungyeol
1
Kousi, Sofia
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Kulbo, Nora Bakabbey
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Kumar, Satish
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Liu, Ben Shaw-ching
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Polo Peña, Ana Isabel
1
Rahman, Zillur
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Rather, Raouf Ahmad
1
Rodríguez Molina, Miguel Ángel
1
Said, Emanuel
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The service industries journal
Journal of business research : JBR
83
Journal of retailing and consumer services
57
Industrial marketing management : the international journal for industrial and high-tech firms
38
The journal of services marketing
30
Journal of service management
26
International journal of hospitality management
20
SpringerLink / Bücher
20
Journal of strategic marketing
18
The journal of business & industrial marketing
17
Journal of marketing management : MM
15
Customer engagement : contemporary issues and challenges
14
Journal of service research : JSR
14
The journal of product & brand management
14
Journal of the Academy of Marketing Science
13
Service business
13
Handbook of research on customer engagement
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of service research
11
Marketing intelligence & planning
11
Tourism management : research, policies, practice
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
International journal of contemporary hospitality management
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of marketing
9
Journal of service theory and practice : JSTP
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Journal of hospitality marketing & management
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Services marketing quarterly
8
The journal of brand management : an international journal
8
Business horizons
7
European journal of marketing
7
International journal of innovation management
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Marketing theory
7
Technological forecasting & social change : an international journal
7
Cogent business & management
6
Gabler Edition Wissenschaft
6
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ECONIS (ZBW)
19
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1
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
2
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
3
Does emotional labor moderate customer participation and buying?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 356-373
Persistent link: https://www.econbiz.de/10011564156
Saved in:
4
How context shapes value co-creation : spectator experience of sport events
Horbel, Chris
;
Popp, Bastian
;
Woratschek, Herbert
; …
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 510-531
Persistent link: https://www.econbiz.de/10011657363
Saved in:
5
Impact of co-production on consumer perception of empowerment
Harrison, Tina
;
Waite, Kathryn
- In:
The service industries journal
35
(
2015
)
10
,
pp. 502--520
Persistent link: https://www.econbiz.de/10011333309
Saved in:
6
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
7
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
8
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
Saved in:
9
Value co-creation via information and communications technology
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1043-1059
Persistent link: https://www.econbiz.de/10010412932
Saved in:
10
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
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