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Consumer behaviour
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Taiwan
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Yeh, Tsu-Ming
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International journal of services and operations management
3
European journal of industrial engineering : EJIE
2
International journal of business excellence
2
International journal of production research
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International journal of six sigma and competitive advantage : IJSSCA
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Journal of retailing
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Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL
Hsieh, Pei-Ling
;
Yeh, Tsu-Ming
- In:
International journal of services and operations management
20
(
2015
)
1
,
pp. 21-42
Persistent link: https://www.econbiz.de/10011401245
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2
Perceived opportunism (PO) in e-return service encounters
Hsieh, Pei-ling
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
2
,
pp. 96-110
Persistent link: https://www.econbiz.de/10009728574
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3
Assessing the self-service technology encounters : development and validation of SSTQUAL scale
Lin, Jiun-sheng Chris
;
Hsieh, Pei-ling
- In:
Journal of retailing
87
(
2011
)
2
,
pp. 194-206
Persistent link: https://www.econbiz.de/10009240261
Saved in:
4
Refinement of the technology readiness index scale : a replication and cross-validation in the self-service technolgy context
Lin, Jiun-sheng Chris
;
Hsieh, Pei-ling
- In:
Journal of service management
23
(
2012
)
1
,
pp. 34-53
Persistent link: https://www.econbiz.de/10009534369
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5
The analysis of the implementation status of Six Sigma : an empirical study in Taiwan
Yang, King-Jang
;
Yeh, Tsu-Ming
;
Pai, Fan-Yun
;
Yang, …
- In:
International journal of six sigma and competitive …
4
(
2008/09
)
1
,
pp. 60-80
Persistent link: https://www.econbiz.de/10009853461
Saved in:
6
Establishment of semiconductor equipment purchasing evaluation model based on a knowledge management database
Yang, Ching-Chow
;
Chen, Bai-Sheng
;
Peng, Shu-Yun
;
Yeh, …
- In:
European journal of industrial engineering : EJIE
2
(
2008
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10009882515
Saved in:
7
A fuzzy AHP-based performance evaluation model for implementing SPC in the Taiwanese LCD industry
Huang, Chiao-tzu
;
Yeh, Tsu-ming
;
Lin, Wen-tsann
;
Lee, Bo-tim
- In:
International journal of production research
47
(
2009
)
18
,
pp. 5163-5183
Persistent link: https://www.econbiz.de/10003891299
Saved in:
8
Fuzzy-based risk priority number in FMEA for semiconductor wafer processes
Yeh, Tsu-ming
;
Chen, Long-yi
- In:
International journal of production research
52
(
2014
)
2
,
pp. 539-549
Persistent link: https://www.econbiz.de/10010249785
Saved in:
9
Effective implementation for introducing ISO/TS 16949 in semiconductor manufacturing industries
Pai, Fan-yun
;
Yeh, Tsu-ming
- In:
Total quality management & business excellence : an …
24
(
2013
)
4
,
pp. 462-478
Persistent link: https://www.econbiz.de/10009752071
Saved in:
10
The critical factors for implementing the quality system of ISO/TS 16949 in automobile parts industry in Taiwan
Yeh, Tsu-ming
;
Pai, Fan-yun
;
Huang, Kai-i
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 355-373
Persistent link: https://www.econbiz.de/10009752083
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