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Consumer's value for informational role of agent in service industry

Trivedi, Minakshi; Morgan, Michael S.; Desai, Kalpesh … - In: The journal of services marketing 22 (2008) 2-3, pp. 149-159

Persistent link: https://www.econbiz.de/10008065424

Inferring the Order of the Choice Process Using Consumer Purchase Histories

Morgan, Michael S.; Trivedi, Minakshi - In: Journal of business & economic statistics : JBES ; a … 14 (1996) 2, pp. 221-230

Persistent link: https://www.econbiz.de/10008220442

Service intermediaries: a theoretical modeling framework with an application to travel agents

Morgan, Michael S.; Trivedi, Minakshi - In: Journal of modelling in management 2 (2007) 2, pp. 143-156

Persistent link: https://www.econbiz.de/10008270834

Do consumer perceptions matter in measuring choice variety and variety seeking?

Desai, Kalpesh Kaushik; Trivedi, Minakshi - In: Journal of Business Research 67 (2014) 1, pp. 2786-2792

This research marries scanner panel choice data of consumers in single member households to their survey-based perception data and draws upon behavioral and modeling research to contribute to the variety seeking literature. It presents a new consumer-based measure of choice variety based on...

Persistent link: https://www.econbiz.de/10010869835

An Empirical Study of Brand Switching for a Retail Service

Morgan, Michael S.; Dev, Chekitan S. - In: Journal of retailing 70 (1994) 3, pp. 267-282

Persistent link: https://www.econbiz.de/10006636136

Individual Prior Information in a Physiological Model of 2H8-Toluene Kinetics: An Empirical Bayes Estimation Strategy

Vicini, Paolo; Pierce, Crispin H.; Dills, Russell L.; … - In: Risk analysis : an international journal 19 (1999) 6, pp. 1127-1134

Persistent link: https://www.econbiz.de/10006840495

Capturing the dynamics of in-process consumption emotions and satisfaction in extended service transactions

Dubé, Laurette; Morgan, Michael S. - In: International journal of research in marketing : IJRM ; … 15 (1998) 4, pp. 309-320

Persistent link: https://www.econbiz.de/10006199072

Trend Effects and Gender Differences in Retrospective Judgments of Consumption Emotions

Dubé, Laurette; Morgan, Michael S. - In: Journal of consumer research : JCR ; an … 23 (1996) 2, pp. 156

Persistent link: https://www.econbiz.de/10006678557

Strategic Role of Affect-Based Attitudes in the Acquisition, Development, and Retention of Customers

Desai, Kalpesh Kaushik; Mahajan, Vijay - In: Journal of Business Research 42 (1998) 3, pp. 309-324

Persistent link: https://www.econbiz.de/10005474222

An Empirical Investigation of Signaling in the Motion Picture Industry

Basuroy, Suman; Desai, Kalpesh Kaushik; Talukdar, Debabrata - In: Journal of marketing research : JMR 43 (2006) 2, pp. 287-295

Persistent link: https://www.econbiz.de/10006640218