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~person:"Jang, Soocheong"
~person:"Mattila, Anna S."
~subject:"Konsumentenverhalten"
~subject:"Werbewirkung"
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Consumer theory
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Konsumentenverhalten
Werbewirkung
Consumer behaviour
152
Gastronomie
46
Restaurant industry
46
Customer satisfaction
37
Kundenzufriedenheit
37
Dienstleistungsqualität
35
Service quality
35
Beziehungsmarketing
33
Relationship marketing
33
Beschwerdemanagement
23
Complaint management
23
USA
23
United States
23
Emotion
20
Corporate Social Responsibility
15
Corporate social responsibility
15
Hotel industry
15
Hotellerie
15
Advertising effects
14
Experiment
12
Preismanagement
12
Pricing strategy
12
Brand image
11
Markenimage
11
Gender
10
Geschlecht
10
Internet marketing
10
Online-Marketing
10
Theorie
10
Theory
10
Viral marketing
9
Virales Marketing
9
Brand management
8
Markenführung
8
Advertising
7
Consumer behavior
7
Ethnic group
7
Ethnische Gruppe
7
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Article
152
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152
Aufsatz in Zeitschrift
152
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English
152
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Jang, Soocheong
Mattila, Anna S.
Han, Heesup
115
Belk, Russell W.
107
Grunert, Klaus G.
93
Bauer, Hans H.
85
Gierl, Heribert
84
Lusk, Jayson L.
82
Phau, Ian
80
Huber, Frank
79
Herrmann, Andreas
76
Usman, Osly
76
Sheth, Jagdish N.
74
Wiedmann, Klaus-Peter
74
Grewal, Dhruv
69
Khare, Arpita
69
Bagozzi, Richard P.
67
Dwivedi, Yogesh Kumar
66
Loureiro, Sandra Maria Correia
65
Nayga, Rodolfo M.
65
Foxall, Gordon R.
63
Wansink, Brian
63
Agarwal, Sumit
62
Septianto, Felix
62
Stavins, Joanna
61
Paul, Justin
58
Janssen, Maarten C. W.
56
Laroche, Michel
55
Verhoef, Peter C.
55
Ko, Eunju
54
Pelsmacker, Patrick de
54
Chintagunta, Pradeep K.
53
Warlop, Luk
53
Thøgersen, John
51
Walsh, Gianfranco
51
Krishna, Aradhna
50
Rajagopal
50
Gröppel-Klein, Andrea
48
Rock, Bram de
48
Cherchye, Laurens
47
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International journal of hospitality management
55
International journal of contemporary hospitality management
14
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
The journal of services marketing
9
Journal of business research : JBR
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Journal of hospitality marketing & management
6
Cornell hospitality quarterly : CQ
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
3
Journal of travel and tourism marketing
3
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Services marketing quarterly
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
European journal of marketing
1
International journal of consumer studies
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of destination marketing & management
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
Service business
1
The journal of product & brand management
1
The service industries journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
152
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1
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
2
The impact of power on service customers’ willingness to post online reviews
Wu, Luorong
;
Mattila, Anna S.
;
Wang, Chen-Ya
;
Hanks, Lydia
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 224-238
Persistent link: https://www.econbiz.de/10011485452
Saved in:
3
The impact of option popularity, social inclusion/exclusion, and self-affirmation on consumers’ propensity to choose green hotels
Gao, Yixing
;
Mattila, Anna S.
- In:
Journal of business ethics : JOBE
136
(
2016
)
3
,
pp. 575-585
Persistent link: https://www.econbiz.de/10011521808
Saved in:
4
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
5
Ethnic dining : need to belong, need to be unique, and menu offering
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011377600
Saved in:
6
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
Saved in:
7
Memory retrieval of cultural event experiences : examining internal and external influences
Kim, Jong-Hyeong
;
Jang, Soocheong
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 322-339
Persistent link: https://www.econbiz.de/10011450702
Saved in:
8
A meta-analysis of behavioral intentions for environment-friendly initiatives in hospitality research
Gao, Yixing
;
Mattila, Anna S.
;
Lee, Seoki
- In:
International journal of hospitality management
54
(
2016
),
pp. 107-115
Persistent link: https://www.econbiz.de/10011474057
Saved in:
9
How anchoring and self-confidence level influence perceived saving on tensile price claim framing
Qiu, Landie
;
Cranage, David
;
Mattila, Anna S.
- In:
Journal of revenue and pricing management
15
(
2016
)
2
,
pp. 138-152
Persistent link: https://www.econbiz.de/10011477267
Saved in:
10
When organic food choices shape subsequent food choices : the interplay of gender and health consciousness
Shin, Joongwon
;
Mattila, Anna S.
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 94-101
Persistent link: https://www.econbiz.de/10011981836
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