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Relationships and impacts of service quality, perceived value, customer satisfaction, and image : an empirical study

Hu, Hsin-hui; Kandampully, Jay; Juwaheer, Thanika Devi - In: The service industries journal 29 (2009) 1/2, pp. 111-125

Persistent link: https://www.econbiz.de/10003849576

A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption : the case of Mauritius

Sagan, Mariusz; Sannegadu, Rajesh; Pudaruth, Sameerchand; … - In: International journal of management and economics 60 (2024) 4, pp. 259-271

This qualitative study explored the factors affecting mobile marketing acceptance and adoption. Unlike existing studies that investigated the mobile marketing adoption factors from the end users' perspective, this study has explored the challenges, opportunities, and implications of the state of...

Persistent link: https://www.econbiz.de/10015334497

Analysis of hospital technical efficiency in China : effect of health insurance reform

Hu, Hsin-hui; Qi, Qinghui; Yang, Chih-Hai - In: China economic review : an international journal 23 (2012) 4, pp. 865-877

Persistent link: https://www.econbiz.de/10015174445

The effect of relational benefits on perceived value in relation to customer loyalty : an empirical study in the Australian coffee outlets industry

Chen, Po-tsang; Hu, Hsin-hui - In: International journal of hospitality management 29 (2010) 3, pp. 405-412

Persistent link: https://www.econbiz.de/10003983139

How determinant attributes of service quality influence customer-perceived value : an empirical investigation of the Australian coffee outlet industry

Chen, Po-tsang; Hu, Hsin-hui - In: International journal of contemporary hospitality management 22 (2010) 4, pp. 535-551

Persistent link: https://www.econbiz.de/10008651306

Television as a travel purchasing medium : transporting rich information and its impact

Hu, Hsin-hui; Chen, Po-tsang; King, Brian - In: Journal of vacation marketing : an international journal 20 (2014) 4, pp. 295-307

Persistent link: https://www.econbiz.de/10010421450

The mediating role of relational benefit between service quality and customer loyalty in airline industry

Chen, Po-tsang; Hu, Hsin-hui - In: Total quality management & business excellence : an … 24 (2013) 9, pp. 1084-1095

Persistent link: https://www.econbiz.de/10009793751

Effectiveness of price discount levels and formats in service industries

Hu, Hsin-hui; Parsa, H. G.; Khan, Maryam - In: Global cases on hospitality industry, (pp. 17-36). 2008

Persistent link: https://www.econbiz.de/10003761882

Impacts of misbehaving air passengers on frontline employees : role stress and emotional labor

Hu, Hsin-Hui; Hu, Hsin-Yi; King, Brian - In: International journal of contemporary hospitality management 29 (2017) 7, pp. 1793-1813

Persistent link: https://www.econbiz.de/10011776992

Factors affecting employee willingness to report customer feedback

Hu, Hsin-Hui; Parsa, H. G.; Chen, Chi-Ting; Hu, Hsin-Yi - In: The service industries journal 36 (2016) 1/2, pp. 21-36

Persistent link: https://www.econbiz.de/10011564496