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Value in marketing : retrospective and perspective stance
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ECONIS (ZBW)
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Online value creation in small service businesses : the importance of experience valence and personal values
Iniesta-Bonillo, M. Angeles
;
Sánchez-Fernandez, Raquel
; …
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2445-2462
Persistent link: https://www.econbiz.de/10009693515
Saved in:
2
Sustainability, value, and satisfaction : model testing and cross-validation in tourist destinations
Iniesta-Bonillo, M. Angeles
;
Sánchez-Fernández, David
; …
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5002-5007
Persistent link: https://www.econbiz.de/10011589080
Saved in:
3
Contrasting quality of service experience for northern and southern Mediterranean tourists
Schlesinger, Walesska
;
Cervera, Amparo
; …
- In:
EuroMed journal of business
10
(
2015
)
3
,
pp. 327-337
Persistent link: https://www.econbiz.de/10011480840
Saved in:
4
Customer's role in knowledge management and in the innovation process : effects on innovation capacity and marketing results
Fidel, Pilar
;
Cervera, Ampario
;
Schlesinger, Walesska
- In:
Knowledge management research & practice : KMRP
14
(
2016
)
2
,
pp. 195-203
Persistent link: https://www.econbiz.de/10011481861
Saved in:
5
Key elements in building relationships in the higher education services context
Schlesinger, Walesska
;
Cervera, Amparo
;
Ángeles Iniesta, M.
- In:
Journal of promotion management : JPM
21
(
2015
)
4
,
pp. 475-491
Persistent link: https://www.econbiz.de/10011433489
Saved in:
6
Collaborating to innovate : effects on customer knowledge management and performance
Fidel, Pilar
;
Schlesinger, Walesska
;
Cervera, Amparo
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1426-1428
Persistent link: https://www.econbiz.de/10011297944
Saved in:
7
Analysis of the impact of length of stay on the quality of service experience, satisfaction and loyalty
Pérez-Cabañero, Carmen
;
Cervera-Taulet, Amparo
; …
- In:
International review on public and non-profit marketing
14
(
2017
)
2
,
pp. 253-268
Persistent link: https://www.econbiz.de/10011916392
Saved in:
8
Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
Saved in:
9
Experience management as an innovative approach in emerging Mediterranean destinations
Cervera-Taulet, Amparo
;
Pérez-Cabañero, Carmen
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 536-547
Persistent link: https://www.econbiz.de/10012103470
Saved in:
10
Effects of customer knowledge management and customer orientation on innovation capacity and marketing results in SMEs : the mediating role of innovation orientation
Fidel, Pilar
;
Schlesinger, Walesska
;
Emilo, Esposito
- In:
International journal of innovation management
22
(
2018
)
7
,
pp. 1850055-1-26
Persistent link: https://www.econbiz.de/10011936252
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