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Critical factors for effective implementation of ISO 9001 in SME service companies
Psomas, Evangelos L.; Fotopoulos, Christos V.; … - In: Managing service quality : MSQ ; an international journal 20 (2010) 5, pp. 440-457
Persistent link: https://www.econbiz.de/10008662233
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Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies
Psomas, Evangelos L.; Fotopoulos, Christos V.; … - In: Business process management journal 17 (2011) 3, pp. 437-460
Persistent link: https://www.econbiz.de/10009245160
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The impact of ISO 9001 effectiveness on the performance of service companies
Psomas, Evangelos L.; Pantouvakis, Angelos; … - In: Managing service quality : MSQ ; an international journal 23 (2013) 2, pp. 149-164
Persistent link: https://www.econbiz.de/10009728562
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Assessing the critical factors and their impact on the effective implementation of a food safety management system
Fotopoulos, Christos V.; Kafetzopoulos, Dimitrios P.; … - In: International journal of quality & reliability management 26 (2009) 9, pp. 894-910
Persistent link: https://www.econbiz.de/10009527133
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The impact of quality management systems on the performance of manufacturing firms
Kafetzopoulos, Dimitrios P.; Psomas, Evangelos L.; … - In: International journal of quality & reliability management 32 (2015) 4, pp. 381-399
Persistent link: https://www.econbiz.de/10011305178
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The effectiveness of the ISO 9001 quality management system in service companies
Psomas, Evangelos L. - In: Total quality management & business excellence : an … 24 (2013) 7, pp. 769-781
Persistent link: https://www.econbiz.de/10009783428
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The structural relationships between TQM factors and organizational performance
Fotopoulos, Christos V.; Psomas, Evangelos L. - In: The TQM journal : the international review of … 22 (2010) 5, pp. 539-552
Persistent link: https://www.econbiz.de/10008662613
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Investigating total quality management practice's inter-relationships in ISO 9001:2000 certified organisations
Fotopoulos, Christos V.; Psomas, Evangelos L.; Vouzas, … - In: Total quality management & business excellence : an … 21 (2010) 5/6, pp. 503-515
Persistent link: https://www.econbiz.de/10003995847
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ISO 9001:2000 implementation in the Greek food sector
Fotopoulos, Christos V.; Psomas, Evangelos L.; Vouzas, … - In: The TQM journal : the international review of … 22 (2010) 2, pp. 129-142
Persistent link: https://www.econbiz.de/10003996260
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Total quality management practices and results in food companies
Psomas, Evangelos L.; Fotopoulos, Christos V. - In: The international journal of productivity and … 59 (2010) 7, pp. 668-687
Persistent link: https://www.econbiz.de/10008778220