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Analysing the adoption of Customer Relationship Management in Indian service sector : an empirical study
Sangle, Purnima S.; Verma, Sanjeev - In: International journal of electronic customer … 2 (2008) 1, pp. 85-99
Persistent link: https://www.econbiz.de/10009887505
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Do consumers respond differently to advertising stimuli : an empirical study
Verma, Sanjeev - In: South Asian journal of management : SAJM 16 (2009) 3, pp. 71-85
Persistent link: https://www.econbiz.de/10009892127
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An empirical analysis of consumer's attitude towards OTC health supplements in India
Verma, Sanjeev - In: International journal of Indian culture and business … 2 (2009) 1, pp. 1-10
Persistent link: https://www.econbiz.de/10009885480
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Consumer's expectations from mobile CRM services: a banking context
Sangle, Purnima S.; Awasthi, Preety - In: Business process management journal 17 (2011) 6, pp. 898-919
Persistent link: https://www.econbiz.de/10009801945
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Concerns vital for mobile CRM in banking : a qualitative study
Awasthi, Preety; Sangle, Purnima S. - In: International journal of electronic customer … 7 (2013) 1, pp. 45-67
Persistent link: https://www.econbiz.de/10010184749
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Adoption of CRM technology in multichannel environment: a review (2006-2010)
Awasthi, Preety; Sangle, Purnima S. - In: Business process management journal 18 (2012) 3, pp. 445-472
Persistent link: https://www.econbiz.de/10009978979
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Design and development of unique drop sensing unit for infusion pump
Thariyan, K.K.; Verma, Sanjeev; Taneja, S.R.; Gupta, R.C.; … - In: Journal of scientific and industrial research : JSIR 61 (2002) 10, pp. 798-801
Persistent link: https://www.econbiz.de/10006260761
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S&T and Industrial Research - Design and implementation of controlled drug infusion system
Gupta, R.C.; Taneja, S.R.; Thariyan, K.K.; Verma, Sanjeev - In: Journal of scientific and industrial research : JSIR 64 (2005) 10, pp. 761-766
Persistent link: https://www.econbiz.de/10006231889
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Strategic marketing of Indian textiles in WTO member countries : the road ahead
Verma, Sanjeev; Chaudhari, Ranjan; Pandey, A. S. - In: The Asian economic review : journal of the Indian … 49 (2007) 3, pp. 475-484
Persistent link: https://www.econbiz.de/10009900594
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A framework for determining customer satisfaction : an empirical analysis
Chaudhuri, Ranjan; Verma, Sanjeev - In: International journal of electronic marketing and … 2 (2008/09) 2, pp. 190-201
Persistent link: https://www.econbiz.de/10009878494