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Zhou, Yong-Pin
9
Gans, Noah
4
Moinzadeh, Kamran
2
Ren, Z. Justin
2
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2
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1
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Operations research : the journal of the Operations Research Society of America
5
Manufacturing & service operations management : M & SOM
2
European journal of operational research : EJOR
1
IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
1
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1
International journal of production economics
1
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OLC EcoSci
ECONIS (ZBW)
37
RePEc
10
Other ZBW resources
1
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1
Inventory in mainland China: Historical, industry, and geographic perspectives
Robb, David J.
;
Liu, Fei
;
Lai, Richard
;
Ren, Z. Justin
- In:
International journal of production economics
135
(
2012
)
1
,
pp. 440-451
Persistent link: https://www.econbiz.de/10009819363
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2
Information Sharing in a Long-Term Supply Chain Relationship: The Role of Customer Review Strategy
Ren, Z. Justin
;
Cohen, Morris A.
;
Ho, Teck H.
; …
- In:
Operations research : the journal of the Operations …
58
(
2010
)
1
,
pp. 81-94
Persistent link: https://www.econbiz.de/10008380794
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3
D MODELING AND SYSTEMS ANALYSIS - Managing learning and turnover in employee staffing Df: 130
Gans, Noah
;
Zhou, Yong-Pin
- In:
Operations research, Management science : OR MS ; the …
43
(
2003
)
4
,
pp. 417-420
Persistent link: https://www.econbiz.de/10006505909
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4
Managing Response Time in a Call-Routing Problem with Service Failure
de Véricourt, Francis
;
Zhou, Yong-Pin
- In:
Operations research : the journal of the Operations …
53
(
2005
)
6
,
pp. 968-981
Persistent link: https://www.econbiz.de/10006417076
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5
A Call-Routing Problem with Service-Level Constraints
Gans, Noah
;
Zhou, Yong-Pin
- In:
Operations research : the journal of the Operations …
51
(
2003
)
2
,
pp. 255-271
Persistent link: https://www.econbiz.de/10006418144
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6
Managing Learning and Turnover in Employee Staffing
Gans, Noah
;
Zhou, Yong-Pin
- In:
Operations research : the journal of the Operations …
50
(
2002
)
6
,
pp. 991-1006
Persistent link: https://www.econbiz.de/10006418271
Saved in:
7
Call-routing schemes for call-center outsourcing
Gans, Noah
;
Zhou, Yong-Pin
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
1
,
pp. 33-50
Persistent link: https://www.econbiz.de/10009866163
Saved in:
8
Routing to manage resolution and waiting time in call centers with heterogeneous servers
Mehrotra, Vijay
;
Ross, Kevin
;
Ryder, Geoff
;
Zhou, Yong-pin
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
1
,
pp. 66-81
Persistent link: https://www.econbiz.de/10009866341
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9
Incorporating a delay mechanism in ordering policies into multi-echelon distribution systems
Moinzadeh, Kamran
;
Zhou, Yong-Pin
- In:
IIE transactions / Institute of Industrial Engineers, …
40
(
2008
)
4
,
pp. 445-458
Persistent link: https://www.econbiz.de/10007908492
Saved in:
10
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
Ren, Z.Justin
;
Zhou, Yong-Pin
- In:
Management science : journal of the Institute for …
54
(
2008
)
2
,
pp. 369-383
Persistent link: https://www.econbiz.de/10007915880
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