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Environmental and emotional influences on willingness-to-buy in small and large retailers
Klemz, Bruce R.; Boshoff, Christo - In: European journal of marketing : EJM 35 (2001) 1-2, pp. 70-91
Persistent link: https://www.econbiz.de/10006091530
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Developing a better measure of market orientation
Gray, Brendan; Matear, Sheelagh; Boshoff, Christo; … - In: European journal of marketing : EJM 32 (1998) 9-10, pp. 884-903
Persistent link: https://www.econbiz.de/10006098497
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A causal model to evaluate the relationships among supervision, role stress, organizational commitment and internal service quality
Boshoff, Christo; Mels, Gerhard - In: European journal of marketing : EJM 29 (1995) 2, pp. 23-42
Persistent link: https://www.econbiz.de/10006103034
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Measuring Consumer Ethnocentrism in a Developing Context: An Assessment of the Reliability, Validity and Dimensionality of the CETSCALE
Pentz, Chris; Terblanche, Nic S.; Boshoff, Christo - In: Journal of transnational management : the official … 18 (2013) 3, pp. 204-218
Persistent link: https://www.econbiz.de/10010168396
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Differences in social and economic power : service quality implications for retailers in an emerging market
Klemz, Bruce R.; Boshoff, Christo; Mazibuko, Noxolo Eileen - In: Global journal of international business research 5 (2012) 5, pp. 1-22
Persistent link: https://www.econbiz.de/10010097102
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Improved scale development in marketing: An empirical illustration
Terblanche, Nic S.; Boshoff, Christo - In: International journal of market research : JMRS ; the … 50 (2008) 1, pp. 105-120
Persistent link: https://www.econbiz.de/10007908807
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The antecedents of relationship commitment in the management of relationships in business-to-business (B2B) financial services
Theron, Edwin; Terblanche, Nic S.; Boshoff, Christo - In: Journal of marketing management : MM 24 (2008) 9-10, pp. 997-1010
Persistent link: https://www.econbiz.de/10008177547
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Managerial implications of predicting purchase behavior from purchase intentions: a retail patronage case study
Newberry, C.Robert; Klemz, Bruce R.; Boshoff, Christo - In: The journal of services marketing 17 (2003) 6-7, pp. 609-620
Persistent link: https://www.econbiz.de/10007103666
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Managerial implications of predicting purchase behavior from purchase intentions: a retail patronage case study
Newberry, C.Robert; Klemz, Bruce R.; Boshoff, Christo - In: The journal of services marketing 17 (2003) 6, pp. 609-620
Persistent link: https://www.econbiz.de/10007104188
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The influence of selected antecedents on frontline staff's perceptions of service recovery performance
Boshoff, Christo; Allen, Janine - In: International journal of service industry management : IJSIM 11 (2000) 1, pp. 63-90
Persistent link: https://www.econbiz.de/10007119216