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~subject:"Advertising effects"
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Advertising effects
Consumer behaviour
140
Konsumentenverhalten
133
Customer satisfaction
46
Service quality
45
Dienstleistungsqualität
44
Beziehungsmarketing
43
Relationship marketing
43
Kundenzufriedenheit
41
Corporate social responsibility
29
Corporate Social Responsibility
25
Beschwerdemanagement
24
Complaint management
24
Experiment
24
Gastronomie
23
Hotel industry
23
Hotellerie
23
Restaurant industry
23
USA
21
United States
21
Emotion
19
Hospitality industry
19
Gastgewerbe
18
Preismanagement
14
Pricing strategy
14
Dienstleistungssektor
13
Service industry
13
Werbewirkung
13
Customer service
11
Gender
11
Kundenservice
11
CSR
10
Geschlecht
9
Online retailing
9
Online-Handel
9
Viral marketing
9
Virales Marketing
9
Brand image
8
Loyalty program
8
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8
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English
13
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Mattila, Anna S.
13
Andreu, Luisa
2
Gao, Yixing
2
Hwang, Yoo Hee
2
Liu, Qing
2
Wu, Luorong
2
Ye, Tian
2
Assaf, A. Georges
1
Bolton, Lisa E.
1
Borges, Adilson
1
Casado-Díaz, Ana B.
1
Choi, Sungwoo
1
Ferreira, Mário B.
1
Font, Xavier
1
Herter, Márcia Maurer
1
Josiassen, Alexander
1
Kneževic Cvelbar, Ljubica
1
Pinto, Diego Costa
1
Ribeiro, Manuel Alector
1
Shin, Joongwon
1
Stadlthanner, Katja Anna
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Xue, Xunyue
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Yang, Bi
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International journal of hospitality management
7
Cornell hospitality quarterly : CQ
1
European journal of marketing
1
Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
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Journal of service research : JSR
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ECONIS (ZBW)
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1
Feelings of uncertainty and powerlessness from Covid-19 : implications for advertising appeals in the restaurant industry
Yang, Bi
;
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012820054
Saved in:
2
Effects of message appeal and service type in CSR communication strategies
Andreu, Luisa
;
Casado-Díaz, Ana B.
;
Mattila, Anna S.
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1488-1495
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011297912
Saved in:
3
Does advertising spending improve sales performance?
Assaf, A. Georges
;
Josiassen, Alexander
;
Mattila, Anna S.
; …
- In:
International journal of hospitality management
48
(
2015
),
pp. 161-166
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011341591
Saved in:
4
Selling painful yet pleasurable service offerings : an examination of hedonic appeals
Liu, Qing
;
Mattila, Anna S.
;
Bolton, Lisa E.
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 336-352
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011916517
Saved in:
5
Airbnb : online targeted advertising, sense of power, and consumer decisions
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
60
(
2017
),
pp. 33-41
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011640224
Saved in:
6
The impact of fellow consumers’ presence, appeal type, and action observability on consumers’ donation behaviors
Wu, Luorong
;
Gao, Yixing
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
2
,
pp. 203-213
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011731140
Saved in:
7
The role of dialecticism and reviewer expertise in consumer responses to mixed reviews
Hwang, Yoo Hee
;
Choi, Sungwoo
;
Mattila, Anna S.
- In:
International journal of hospitality management
69
(
2018
),
pp. 49-55
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011821819
Saved in:
8
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012547725
Saved in:
9
Visual design, message content, and benefit type : the case of a cause-related marketing campaign
Gao, Yixing
;
Wu, Luorong
;
Shin, Joongwon
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
5
,
pp. 761-779
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012230370
Saved in:
10
Using mindsets to boost health : how construal level and goal pursuit shape health message effectiveness on cessation behaviors
Herter, Márcia Maurer
;
Borges, Adilson
;
Pinto, Diego Costa
- In:
European journal of marketing
56
(
2022
)
12
,
pp. 3197-3226
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013457425
Saved in:
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