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Training is an investment with return in temporary workers : a social exchange perspective
Chambel, Maria José; Sobral, Filipa - In: Career development international : the journal for … 16 (2011) 2, pp. 161-177
Persistent link: https://www.econbiz.de/10009244954
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Reducing burnout in call centers through HR practices
Castanheira, Filipa; Chambel, Maria José - In: Human resource management 49 (2010) 6, pp. 1047-1065
Persistent link: https://www.econbiz.de/10008797746
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Managing motivation in the contact center : the employment relationship of outsourcing and temporary agency workers
Sobral, Filipa; Chambel, Maria José; Castanheira, Filipa - In: Economic and industrial democracy 40 (2019) 2, pp. 357-381
Persistent link: https://www.econbiz.de/10012030749
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Monetary incentives, motivational orientation and affective commitment in contact centers : a multilevel mediation model
Alcover de la Hera, Carlos María; Chambel, Maria José; … - In: Journal of economic psychology : research in economic … 81 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012433440