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China
Consumer behaviour
59
Konsumentenverhalten
58
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
29
Relationship marketing
29
Beziehungsmarketing
28
Kundenzufriedenheit
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Hotel industry
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Hotellerie
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Tourism
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Tourismus
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Holiday behaviour
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Urlaubsverhalten
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Gastgewerbe
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Hospitality industry
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Tourism industry
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Tourismuswirtschaft
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Australia
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Beschwerdemanagement
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Complaint management
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Brand management
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Markenführung
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Sharing economy
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Social Web
10
Social web
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Viral marketing
10
Virales Marketing
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Brand image
9
Customer integration
9
Internet marketing
9
Kundenintegration
9
Markenimage
9
Online-Marketing
9
Tourism marketing
9
Tourismusmarketing
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Airline
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Australien
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Brand loyalty
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Sparks, Beverley
10
Hsu, Cathy H. C.
3
So, Kevin Kam Fung
3
Song, Hanqun
3
Wang, Ying
3
Weber, Karin
3
King, Ceridwyn
2
Butcher, Ken
1
Fu, Xiaoxiao
1
Fulop, Liz
1
Grace, Debra
1
Jin, Xin
1
Lee, Yun Lok
1
Pan, Grace W.
1
Pan, Grace Wen
1
Yi, Xiaoli
1
Zheng, Chunhui
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International journal of hospitality management
3
Journal of travel and tourism marketing
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
13
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1
Perceived authenticity and place attachment : new findings from Chinese world heritage sites
Yi, Xiaoli
;
Fu, Xiaoxiao
;
So, Kevin Kam Fung
;
Zheng, Chunhui
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
5
,
pp. 800-826
Persistent link: https://www.econbiz.de/10014292005
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2
The influence of service brand orientation on hotel employees' attitude and behaviors in China
King, Ceridwyn
;
So, Kevin Kam Fung
;
Grace, Debra
- In:
International journal of hospitality management
34
(
2013
),
pp. 172-180
Persistent link: https://www.econbiz.de/10009766712
Saved in:
3
Enhancing hotel employees' brand understanding and brand-building behavior in China
King, Ceridwyn
;
So, Kevin Kam Fung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 492-516
Persistent link: https://www.econbiz.de/10011393208
Saved in:
4
Service encounters and face loss : issues of failures, fairness, and context
Lee, Yun Lok
;
Sparks, Beverley
;
Butcher, Ken
- In:
International journal of hospitality management
34
(
2013
),
pp. 384-393
Persistent link: https://www.econbiz.de/10009767477
Saved in:
5
Chinese outbound tourists : understanding their attitudes, constraints and use of information sources
Sparks, Beverley
;
Pan, Grace Wen
- In:
Tourism management : research, policies, practice
30
(
2009
)
4
,
pp. 483-494
Persistent link: https://www.econbiz.de/10003856178
Saved in:
6
Cross-cultural partner relationships in the travel trade : a Sino-Australian study
Pan, Grace W.
;
Sparks, Beverley
;
Fulop, Liz
- In:
Journal of travel research : a quarterly publication of …
46
(
2007
)
2
,
pp. 195-206
Persistent link: https://www.econbiz.de/10003860898
Saved in:
7
The effects of acculturation, social distinctiveness, and social presence in a service failure situation
Weber, Karin
;
Sparks, Beverley
;
Hsu, Cathy H. C.
- In:
International journal of hospitality management
56
(
2016
),
pp. 44-55
Persistent link: https://www.econbiz.de/10011520943
Saved in:
8
Chinese travelers' group decision-making
Song, Hanqun
;
Wang, Ying
;
Sparks, Beverley
- In:
Tourism analysis : an interdisciplinary tourism & …
23
(
2018
)
4
,
pp. 561-565
Persistent link: https://www.econbiz.de/10011976899
Saved in:
9
How do young Chinese friendship groups make travel decisions? : a content and interaction process analysis
Song, Hanqun
;
Wang, Ying
;
Sparks, Beverley
- In:
Journal of travel and tourism marketing
35
(
2018
)
6
,
pp. 772-785
Persistent link: https://www.econbiz.de/10011918090
Saved in:
10
Exploring disagreement prevention and resolution in travel decision-making of young Chinese travelers
Song, Hanqun
;
Sparks, Beverley
;
Wang, Ying
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 257-273
Persistent link: https://www.econbiz.de/10011669974
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