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An integrated model influential antecedents of online shopping initial trust : empirical evidence in a low-trust environment
Zhou, Ming; Tian, Ding - In: Journal of international consumer marketing 22 (2010) 2, pp. 147-167
Persistent link: https://www.econbiz.de/10003986196
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Assessing the e-service quality of sellers in an industrial e-marketplace
Min, Soonhong; Zhou, Ming; Kim, Doyun; Kim, Jayoung - In: Journal of promotion management : JPM 19 (2013) 5, pp. 556-582
Persistent link: https://www.econbiz.de/10010233282
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Do the characteristics of online consumer reviews bias buyers' purchase intention and product perception? : a perspective of review quantity, review quality and negative review sequence
Zhou, Ming; Liu, Mengwei; Tang, Dingna - In: International journal of services technology and management 19 (2013) 4/5/6, pp. 166-186
Persistent link: https://www.econbiz.de/10009791701
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Revisiting feedback systems : trust building in digital markets
Zhou, Ming; Dresner, Martin; Windle, Robert J. - In: Information & management : the internat. journal of … 46 (2009) 5, pp. 279-284
Persistent link: https://www.econbiz.de/10003867730
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What determines online consumers to migrate from PCs to mobile devices? : an empirical approach on consumers' internet cross-channel behaviours
Tang, Dingna; Yang, Yimin; Yan, Ying; Zhou, Ming - In: International journal of services technology and management 22 (2016) 1/2, pp. 46-62
Persistent link: https://www.econbiz.de/10011645305