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Understanding customer bargaining in retail stores : a customer perspective
Gillison, Stephanie T.; Northington, William Magnus; … - In: Journal of marketing theory and practice 22 (2014) 2, pp. 151-168
Persistent link: https://www.econbiz.de/10010357872
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FLEs' concerns with misbehaving customers in the time of COVID and beyond
Gillson, Stephanie T.; Beatty, Sharon E.; Northington, … - In: Journal of service theory and practice 33 (2023) 6, pp. 771-796
Persistent link: https://www.econbiz.de/10014448092
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Shoppers' digital deal seeking : charting new territory
Gillison, Stephanie T.; Beatty, Sharon E.; Northington, … - In: Journal of marketing theory and practice : JMTP 30 (2022) 2, pp. 257-277
Persistent link: https://www.econbiz.de/10013358772
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The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus; Beatty, Sharon E.; Evanschitzky, Heiner; … - In: Journal of retailing 90 (2014) 2, pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
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External search effort : an investigation across several product categories
Beatty, Sharon E. - In: Journal of consumer research : JCR ; an … 14 (1987) 1, pp. 83-95
Persistent link: https://www.econbiz.de/10001031359
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Price expectation and price recall error : an empirical study
Helgeson, James G. - In: Journal of consumer research : JCR ; an … 14 (1987) 3, pp. 379-386
Persistent link: https://www.econbiz.de/10001068356
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Factors affecting couples' decisions to jointly shop
Lim, Junsang; Beatty, Sharon E. - In: Journal of business research : JBR 64 (2011) 7, pp. 774-781
Persistent link: https://www.econbiz.de/10009151689
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Emotions, store-environmental cues, store-choice criteria, and marketing outcomes
Walsh, Gianfranco; Shiu, Edward; Hassan, Louise M.; … - In: Journal of business research : JBR 64 (2011) 7, pp. 737-744
Persistent link: https://www.econbiz.de/10009151701
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Feeling the urge : affect in impulsive and compulsive buying
Flight, Richard L.; Rountree, Melissa Markley; Beatty, … - In: Journal of marketing theory and practice 20 (2012) 4, pp. 453-465
Persistent link: https://www.econbiz.de/10009688896
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Anticipating a service experience
Harrison, Mary P.; Beatty, Sharon E. - In: Journal of business research : JBR 64 (2011) 6, pp. 579-585
Persistent link: https://www.econbiz.de/10008988787