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Examining key drivers of customer delight in a hotel experience : a cross-cultural perspective
Torres, Edwin N.; Fu, Xiaoxiao; Lehto, Xinran Y. - In: International journal of hospitality management 36 (2014), pp. 255-262
Persistent link: https://www.econbiz.de/10010239280
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One experience and multiple reviews : the case of upscale US hotels
Torres, Edwin N.; Adler, Howard; Lehto, Xinran Y.; … - In: Tourism review : the official journal of the AIEST 68 (2013) 3, pp. 3-20
Persistent link: https://www.econbiz.de/10010197675
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The hedonic value of hospitality consumption : evidence from spring break experiences
Miao, Li; Lehto, Xinran Y.; Wei, Wei - In: Journal of hospitality marketing & management 23 (2014) 1/2, pp. 99-121
Persistent link: https://www.econbiz.de/10010358257
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Are there gender differences in what drives customer delight?
Torres, Edwin N.; Fu, Xiaoxiao; Lehto, Xinran Y. - In: Tourism review : the official journal of the AIEST 69 (2014) 4, pp. 297-309
Persistent link: https://www.econbiz.de/10010479544
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Effect of a brand story structure on narrative transportation and perceived brand image of luxury hotels
Ryu, Kyungin; Lehto, Xinran Y.; Gordon, Susan E.; Fu, … - In: Tourism management : research, policies, practice 71 (2019), pp. 348-363
Persistent link: https://www.econbiz.de/10011987940
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Celebration of heritage : linkages between historical re-enactment festival attributes and attendees’ value perception
Fu, Xiaoxiao; Zhang, Wenqian; Lehto, Xinran Y.; Miao, Li - In: Journal of travel and tourism marketing 35 (2018) 2, pp. 202-217
Persistent link: https://www.econbiz.de/10011886018
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Travelers' food experience sharing on social network sites
Wang, Saerom; Kirillova, Ksenia; Lehto, Xinran Y. - In: Journal of travel and tourism marketing 34 (2017) 4/6, pp. 680-693
Persistent link: https://www.econbiz.de/10011729198
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Integrating country and brand images : using the product : country image framework to understand travelers' loyalty towards responsible tourism operators
Mody, Makarand Amrish; Day, Jonathon; Sydnor, Sandra; … - In: Tourism management perspectives : TMP 24 (2017), pp. 139-150
Persistent link: https://www.econbiz.de/10011810759
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Creature of habit or embracer of change? : contrasting consumer daily food behavior with the tourism scenario
Wang, Saerom; Lehto, Xinran Y.; Cai, Liping A. - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 4, pp. 595-616
Persistent link: https://www.econbiz.de/10012053170
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Understanding the opaque priority of safety measures and hotel customer choices after the COVID-19 pandemic : an application of discrete choice analysis
Park, Soona; Lehto, Xinran Y. - In: Journal of travel and tourism marketing 38 (2021) 7, pp. 653-665
Persistent link: https://www.econbiz.de/10012649865