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A social informational processing lens on multi-foci mistreatment : roles of customer orientation and power distance
Wang, Xingyu; Shi, Xiaolin; Hwang, Yoo Hee; Yan, Jingwen; … - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 1, pp. 57-71
Persistent link: https://www.econbiz.de/10015192961
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Daily spillover from home to work : the role of workplace mindfulness and daily customer mistreatment
Shi, Xiaolin; Wang, Xingyu - In: International journal of contemporary hospitality management 34 (2022) 8, pp. 3008-3028
Persistent link: https://www.econbiz.de/10013412842
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Electronic consumer-to-consumer interaction (eCCI) post a service failure : the psychological power of need for approval
Wei, Wei; Zhang, Lu; Rathjens, Bobbie; McGinley, Sean - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 7, pp. 1212-1225
Persistent link: https://www.econbiz.de/10015192436
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How position level, hotel classification and brand category affect attitudes toward disabled colleagues
Chan, Janelle; McGinley, Sean - In: International journal of contemporary hospitality management 36 (2024) 12, pp. 4357-4376
Persistent link: https://www.econbiz.de/10015152949
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Unconditioned superstition and sports bar fans
Hanks, Lydia; Zhang, Lu; McGinley, Sean - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 113-131
Persistent link: https://www.econbiz.de/10011453979
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Understanding responses to posted restaurant food safety scores : an information processing and regulatory focus perspective
Harris, Kimberly J.; Hanks, Lydia; Line, Nathaniel D.; … - In: International journal of hospitality management 60 (2017), pp. 67-76
Persistent link: https://www.econbiz.de/10011640537
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Social distancing : the effect of density and power on restaurant consumers
Zhang, Lu; Wei, Wei; Line, Nathaniel D.; McGinley, Sean - In: International journal of hospitality management 96 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012585675
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When birds flock together : an identification of the destination social servicescape
Line, Nathaniel D.; Hanks, Lydia; McGinley, Sean - In: Journal of travel and tourism marketing 35 (2018) 7, pp. 882-894
Persistent link: https://www.econbiz.de/10011941772
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Attributes of pet-friendly hotels : what matters to consumers?
Zhang, Lu; McGinley, Sean; Mao, Zhenxing; Liu, Xin - 2024
Persistent link: https://www.econbiz.de/10015339616
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Delineating wine tourism experiences in Ningxia, China : a supply-demand perspective
Zhan, Xiaohai; Shi, Xiaolin - In: International journal of contemporary hospitality management 36 (2024) 8, pp. 2703-2727
Persistent link: https://www.econbiz.de/10015135995