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~subject:"Consumer behaviour"
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Consumer behaviour
Salespeople
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Beziehungsmarketing
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Relationship marketing
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Social Web
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Social web
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Konsumentenverhalten
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Lieferantenmanagement
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Job satisfaction
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Personality psychology
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Betriebliche Wertschöpfung
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Customer value
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Emotion
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Kundenwert
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Meta-Analyse
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Sales performance
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Salesperson
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Value creation
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CRM
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Confidence
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Dienstleistungsqualität
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Ethik
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Itani, Omar S.
8
Velasco, Franklin
3
Hollebeek, Linda D.
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Loureiro, Sandra Maria Correia
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Yang, Zhiyong
2
Agnihotri, Raj
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Cardenas, Juan J.
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Cardenas, Marcelo
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Clark, Moira K.
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El Haddad, Rania
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El-Kassar, Abdul-Nasser
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Gabler, Colin B.
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Janakiraman, Narayanan
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Liu, Martin J.
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Luo, Jun
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Martin, Silvia L.
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Menidjel, Choukri
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Mrad, Mona
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Paesbrugghe, Bert
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Ramadan, Zahy
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Journal of retailing and consumer services
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Asia Pacific journal of marketing and logistics
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of retail and distribution management
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ECONIS (ZBW)
11
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1
A meta-analytic investigation of consumer response to anthropomorphic appeals : the roles of product type and uncertainty avoidance
Velasco, Franklin
;
Yang, Zhiyong
;
Janakiraman, Narayanan
- In:
Journal of business research : JBR
131
(
2021
),
pp. 735-746
Persistent link: https://www.econbiz.de/10012545115
Saved in:
2
Key factors that Influence consumer preferences for natural-hyped products
Velasco, Franklin
;
Cardenas, Marcelo
;
Cardenas, Juan J.
; …
- In:
Psychology & marketing
40
(
2023
)
2
,
pp. 373-390
Persistent link: https://www.econbiz.de/10014290688
Saved in:
3
How do vape advertising campaigns affect consumers' vaping tendency? : a meta-analytic investigation
Yang, Zhiyong
;
Velasco, Franklin
;
Tanner, Emily C.
; …
- In:
Journal of public policy & marketing
43
(
2024
)
1
,
pp. 53-75
Persistent link: https://www.econbiz.de/10014635373
Saved in:
4
Engaging with omnichannel brands : the role of consumer empowerment
Itani, Omar S.
;
Loureiro, Sandra Maria Correia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 238-261
Persistent link: https://www.econbiz.de/10013552701
Saved in:
5
Consumer engagement with self-driving cars : a theory of planned behavior-informed perspective
Hollebeek, Linda D.
;
Menidjel, Choukri
;
Itani, Omar S.
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
8
,
pp. 2029-2046
Persistent link: https://www.econbiz.de/10014430201
Saved in:
6
B2B eWOM on Alibaba : signaling through online reviews in platform-based social exchange
Tóth, Zsófia
;
Mrad, Mona
;
Itani, Omar S.
;
Luo, Jun
; …
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 226-240
Persistent link: https://www.econbiz.de/10013326941
Saved in:
7
Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.
;
Agnihotri, Raj
;
Itani, Omar S.
- In:
The journal of business & industrial marketing
32
(
2017
)
7
,
pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
Saved in:
8
Between a rock and a hard place : seizing the opportunity of demanding customers by means of frontline service behaviors
Itani, Omar S.
;
Jaramillo, Fernando
;
Paesbrugghe, Bert
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012171888
Saved in:
9
Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement : does relationship duration matter?
Itani, Omar S.
;
El Haddad, Rania
;
Kalra, Ashish
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012171892
Saved in:
10
Light at the end of the tunnel : visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19
Itani, Omar S.
;
Hollebeek, Linda D.
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012494613
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