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~subject:"Coping strategy"
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Coping strategy
Consumer behaviour
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Salespeople
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Emotion
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Ethik
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Coping-Strategie
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Galician consumers
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Fernández-Ferrín, Pilar
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Varela, José A.
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European management review : the journal of the European Academy of Management
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Industrial marketing management : the international journal for industrial and high-tech firms
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ECONIS (ZBW)
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Emotions and salesperson propensity to leave : the effects of emotional inelligence and resilience
Bande, Belén
;
Fernández-Ferrín, Pilar
;
Varela, José A.
- In:
Industrial marketing management : the international …
44
(
2015
),
pp. 142-153
Persistent link: https://www.econbiz.de/10010481955
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2
How and when does emotional intelligence influence salesperson adaptive and proactive performance?
Bande, Belén
;
Fernández-Ferrín, Pilar
- In:
European management review : the journal of the …
12
(
2015
)
4
,
pp. 261-274
Persistent link: https://www.econbiz.de/10011531403
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