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~subject:"Customer integration"
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Customer integration
Consumer behaviour
62
Konsumentenverhalten
59
Beziehungsmarketing
37
Relationship marketing
37
Service quality
33
Dienstleistungsqualität
32
Gambling
28
Glücksspiel
28
Customer satisfaction
25
Kundenzufriedenheit
25
Intelligence
17
Intelligenz
17
Brand management
13
Markenführung
13
Social Web
13
Social web
13
Artificial intelligence
12
Emotion
12
Künstliche Intelligenz
12
Kundenintegration
11
China
10
Bibliometrics
9
Bibliometrie
9
Brand image
9
Coronavirus
9
Customer engagement
9
Customer loyalty
9
Emotional intelligence
9
Gastgewerbe
9
Hospitality industry
9
Markenimage
9
USA
9
United States
9
Advertising effects
8
Arbeitsleistung
8
Casinos
8
Confidence
8
Customer retention
8
Hotel industry
8
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11
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Prentice, Catherine
9
Han, Xiaoyun
2
Hua, Lian-Lian
2
Wang, Xuequn
2
Chen, Shuping
1
Garrod, Brian
1
Hajli, Nick
1
Han, Xiao Yun
1
Han, Xiao-Yun
1
Hu, Lin
1
Ji, Chunli
1
Li, Yao-Qi
1
Li, Yibai
1
Lin, Xiaolin
1
Loureiro, Sandra Maria Correia
1
Moyle, Brent
1
Nguyen, Mai
1
Sthapit, Erose
1
Tajvidi, Mina
1
Tuguinay, Jovanie A.
1
Weaven, Scott
1
Wong, IpKin Anthony
1
Yang, Huijun
1
Yang, Ping
1
Zheng, Yundan
1
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Journal of retailing and consumer services
5
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of business ethics : JBE
1
Journal of electronic commerce research : JECR
1
Services marketing quarterly
1
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ECONIS (ZBW)
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1
Trust, psychological need, and motivation to produce user-generated content : a self-determination perspective
Wang, Xuequn
;
Li, Yibai
- In:
Journal of electronic commerce research : JECR
15
(
2014
)
3
,
pp. 241-253
Persistent link: https://www.econbiz.de/10010424785
Saved in:
2
Towards an ethical and trustworthy social commerce community for brand value co-creation : a trust-commitment perspective
Wang, Xuequn
;
Tajvidi, Mina
;
Lin, Xiaolin
;
Hajli, Nick
- In:
Journal of business ethics : JBE
167
(
2020
)
1
,
pp. 137-152
Persistent link: https://www.econbiz.de/10012316432
Saved in:
3
Experience-driven well-being : the case of unmanned smart hotels
Sthapit, Erose
;
Ji, Chunli
;
Yang, Ping
;
Prentice, Catherine
- In:
International journal of contemporary hospitality management
36
(
2024
)
13
,
pp. 1-18
Persistent link: https://www.econbiz.de/10015152951
Saved in:
4
Customer empowerment to co-create service designs and delivery : scale development and validation
Prentice, Catherine
;
Han, Xiao-Yun
;
Li, Yao-Qi
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 36-51
Persistent link: https://www.econbiz.de/10011452140
Saved in:
5
The influence of identity-driven customer engagement on purchase intention
Prentice, Catherine
;
Han, Xiao Yun
;
Hua, Lian-Lian
;
Hu, Lin
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 339-347
Persistent link: https://www.econbiz.de/10011995641
Saved in:
6
Consumer-based approach to customer engagement : the case of luxury brands
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 325-332
Persistent link: https://www.econbiz.de/10011883220
Saved in:
7
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
8
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen, Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
9
A netnographical approach to typologizing customer engagement and corporate misconduct
Hua, Lian-Lian
;
Prentice, Catherine
;
Han, Xiaoyun
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433740
Saved in:
10
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
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