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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
107,314
Konsumentenverhalten
104,870
Gender
35,500
Geschlecht
32,248
Theorie
20,629
Theory
20,292
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15,597
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9,599
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7,247
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7,134
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7,095
gender
7,072
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6,822
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6,341
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6,296
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6,198
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5,998
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5,984
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Han, Heesup
70
Mattila, Anna S.
33
Usman, Osly
23
Prayag, Girish
20
Bilgihan, Anil
19
Hyun, Sunghyup Sean
18
Loureiro, Sandra Maria Correia
18
Ahn, Jiseon
17
Aksoy, Lerzan
17
Klaus, Philipp
17
Law, Rob
17
Prentice, Catherine
17
Gustafsson, Anders
16
Mittal, Vikas
16
Keiningham, Timothy
15
Ryu, Kisang
15
Söderlund, Magnus
15
Wong, IpKin Anthony
15
Jang, Soocheong (Shawn)
14
Prybutok, Victor R.
14
Qu, Hailin
14
Su, LuJun
14
Balaji, M. S.
13
Bang, Nguyen
13
Chua, Bee-Lia
13
Larivière, Bart
13
Sharma, Piyush
13
Van Vaerenbergh, Yves
13
Wu, Luorong
13
Yu, Jongsik
13
Blut, Markus
12
Kim, Seongseop
12
Lee, Seonjeong
12
Liu, Chih-Hsing
12
McColl-Kennedy, Janet R.
12
Paul, Justin
12
Rather, Raouf Ahmad
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11
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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National Bureau of Economic Research
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Rheinisch-Westfälische Technische Hochschule Aachen
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
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Freie Universität Berlin
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Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
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1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
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1
Technische Universität Hamburg
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1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
397
International journal of hospitality management
264
Journal of business research : JBR
209
The journal of services marketing
132
International journal of contemporary hospitality management
115
Journal of travel and tourism marketing
112
Journal of hospitality marketing & management
110
Tourism management : research, policies, practice
95
Cogent business & management
83
Asia Pacific journal of marketing and logistics
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
70
Services marketing quarterly
70
Psychology & marketing
68
The service industries journal
67
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Service business
54
Journal of Islamic marketing
53
Journal of service management
53
Journal of hospitality and tourism insights
50
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
50
Journal of service research : JSR
49
International journal of electronic marketing and retailing : IJEMR
46
Tourism management perspectives : TMP
46
Journal of strategic marketing
42
The TQM journal : the international review of organizational improvement
41
Tourism analysis : an interdisciplinary tourism & hospitality journal
40
International journal of quality and service sciences
39
International journal of retail and distribution management
39
The international review of retail, distribution and consumer research
39
International journal of retail & distribution management
38
Journal of air transport management
38
The international journal of bank marketing : IJBM
38
European journal of marketing : EJM
37
Total quality management & business excellence
37
Journal of vacation marketing
36
Journal of retailing
35
Journal of the Academy of Marketing Science
35
Journal of service research
33
International journal of services, economics and management
31
Journal of Asian finance, economics and business : JAFEB
31
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ECONIS (ZBW)
7,585
Other ZBW resources
168
BASE
2
RePEc
1
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1
Phänomen Luxusmarke : Identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
;
Huber, Frank
;
Regier, Stefanie
; …
-
2008
-
2., überarbeitete und erweiterte Auflage
Persistent link: https://www.econbiz.de/10013516993
Saved in:
2
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
;
Huber, Frank
;
Regier, Stefanie
; …
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003354640
Saved in:
3
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
(
contributor
)
-
2008
-
2., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10003636982
Saved in:
4
Impact of socioeconomic status on customer e-loyalty under the moderating role of perceived self-efficacy
Ghali, Zohra
- In:
Journal of decision systems
33
(
2024
)
1
,
pp. 53-78
Persistent link: https://www.econbiz.de/10014511928
Saved in:
5
Traits grow important with increasing age : customer age, brand personality and loyalty
Bekk, Magdalena
;
Spörrle, Matthias
;
Landes, Miriam
; …
- In:
Journal of business economics : JBE
87
(
2017
)
4
,
pp. 511-531
Persistent link: https://www.econbiz.de/10011707433
Saved in:
6
Service quality in a mobile-banking-applications context : do users' age and
gender
matter?
Trabelsi-Zoghlami, Amira
;
Berraies, Sarra
;
Yahia, Karim Ben
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1639-1668
Persistent link: https://www.econbiz.de/10012385051
Saved in:
7
Hotel guests' satisfaction : a segmentation analysis based on age and
gender
using topsis fuzzy methodology
Martín, Juan Carlos
;
Sánchez-Rebull, M. V.
;
Rudchenko, V.
- In:
Fuzzy economic review : the review of the International …
23
(
2018
)
2
,
pp. 63-85
Persistent link: https://www.econbiz.de/10012064955
Saved in:
8
The effects of perceived satisfaction level of high-involvement product choice attribute of millennial generation on repurchase intention : moderating effect of
gender
difference
Kim, Young Ei
;
Yang, Hoe-chang
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
1
,
pp. 131-140
Persistent link: https://www.econbiz.de/10012667208
Saved in:
9
Gender
, loyalty card membership, age, and critical incident recovery : do they moderate experience-loyalty relationship?
Khan, Imran
;
Fatma, Mobin
;
Shamim, Amjad
;
Joshi, Yatish
; …
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293824
Saved in:
10
How service encounter tempo shapes emotions and satisfaction among Taiwanese Gen Y diners in luxury restaurants
Liu, Kuo-Ning
;
Hu, Clark
;
Hsu, Meng-Jun
- In:
Young consumers : insight and ideas for responsible …
26
(
2025
)
3
,
pp. 403-419
Persistent link: https://www.econbiz.de/10015421413
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