Narrow search
Showing 1 - 6 of 6
Cover Image
An application of the net promoter score in higher education
Kara, Ali; Mintu-Wimsatt, Alma; Spillan, John E. - In: Journal of marketing for higher education 34 (2024) 2, pp. 478-501
Persistent link: https://www.econbiz.de/10015189667
Cover Image
Service trust, loyalty, and satisfaction : do clients prefer insurance firms or agencies?, evidence from Turkey
Acikdilli, Gaye; Soylu, Abdullah Bugra - In: Copernican Journal of Finance & Accounting : CJF&A 12 (2023) 2, pp. 9-26
Persistent link: https://www.econbiz.de/10014525463
Cover Image
The relationship between the Net Promoter Score (NPS) and students’ college experiences at a state university
Kara, Ali; Zeren, Deniz - In: International review on public and non-profit marketing 20 (2023) 4, pp. 721-737
Persistent link: https://www.econbiz.de/10014437245
Cover Image
A cross-national comparison of American and Turkish consumer satisfaction with dental care services
Harcar, Talha; Kara, Ali; Kucukemiroglu, Orsay - In: Journal of medical marketing : device, diagnostic and … 12 (2012) 1, pp. 30-42
Persistent link: https://www.econbiz.de/10009518289
Cover Image
Supermarket self-checkout service quality, customer satisfaction, and loyalty : empirical evidence from an emerging market
Orel, Fatma Demirci; Kara, Ali - In: Journal of retailing and consumer services 21 (2014) 2, pp. 118-129
Persistent link: https://www.econbiz.de/10010338599
Cover Image
An exploratory study of customer satisfaction in a community bank
Barat, Somjit; Spillan, John E. - In: Trends in e-business, e-services, and e-commerce : …, (pp. 111-127). 2014
Persistent link: https://www.econbiz.de/10010236835