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Customer satisfaction
Consumer behaviour
95
Konsumentenverhalten
94
Beziehungsmarketing
42
Brand management
42
Markenführung
42
Relationship marketing
42
Brand image
31
Markenimage
31
Brand
30
Markenartikel
30
Social Web
28
Social web
28
Kundenzufriedenheit
21
Virtual reality
20
Virtuelle Realität
20
Viral marketing
17
Virales Marketing
17
Emotion
16
Internet marketing
14
Online-Marketing
14
Fashion
13
Luxury goods
12
Luxusgüter
12
Mode
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Bibliometrics
11
Bibliometrie
11
Holiday behaviour
11
Online retailing
11
Online-Handel
11
Tourism
11
Tourismus
11
Urlaubsverhalten
11
Dienstleistungsqualität
10
Service quality
10
Brand loyalty
9
Customer integration
9
Kundenintegration
9
Satisfaction
9
Tourism industry
9
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21
research-article
2
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English
23
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Loureiro, Sandra Maria Correia
19
Miranda, Francisco J.
3
Prentice, Catherine
3
Breazeale, Michael
2
Cunha, Namércio Pereira da
2
Kastenholz, Elisabeth
2
Kaufmann, Hans Rüdiger
2
Loureiro, Sandra M. C.
2
Ribeiro, Lara
2
Wang, Xuequn
2
Almeida, Marta
1
Bilro, Ricardo Godinho
1
Carneiro, Maria João
1
Casaló, Luis V.
1
Cavallero, Luisa
1
Correia Loureiro, Sandra Maria
1
El-Kassar, Abdul-Nasser
1
Fialho, Ana Filipa
1
Hasan, Md. Rajibul
1
Hoang, Duc
1
Hollebeek, Linda D.
1
Hsiao, Aaron
1
Itani, Omar S.
1
J. Miranda, Francisco
1
Khan, Imran
1
Koo, Dong-mo
1
Kousi, Sofia
1
Maria Correia Loureiro, Sandra
1
Marques, Carlos Peixeira
1
Martinez, Luis F.
1
Pires, Ana Regina
1
Rather, Raouf Ahmad
1
Rita, Paulo
1
Romero, Jaime
1
Ruiz-Equihua, Daniel
1
Stylos, Nikolaos
1
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International journal of hospitality management
3
Journal of retailing and consumer services
3
Journal of travel and tourism marketing
3
International Journal of Wine Business Research
1
International journal of business performance management
1
International journal of wine business research : IJWBR
1
Journal for international business and entrepreneurship development
1
Journal of Service Management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of promotion management : JPM
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Psychology & marketing
1
The service industries journal
1
World review of entrepreneurship, management and sustainable development
1
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ECONIS (ZBW)
21
Other ZBW resources
2
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1
Smart speakers and customer experience in service contexts
Ruiz-Equihua, Daniel
;
Romero, Jaime
;
Casaló, Luis V.
; …
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2326-2340
Persistent link: https://www.econbiz.de/10014432404
Saved in:
2
Effects of atmospherics on emotions and intention with respect to involvement in different shopping environments
Loureiro, Sandra Maria Correia
;
Koo, Dong-mo
;
Ribeiro, Lara
- In:
Journal of global scholars of marketing science : …
23
(
2013
)
4
,
pp. 435-459
Persistent link: https://www.econbiz.de/10010408597
Saved in:
3
Virtual atmosphere : the effect of pleasure, arousal, and delight on word-of-mouth
Loureiro, Sandra Maria Correia
;
Ribeiro, Lara
- In:
Journal of promotion management : JPM
20
(
2014
)
4
,
pp. 452-469
Persistent link: https://www.econbiz.de/10010489058
Saved in:
4
Creating value for customers through engagement and participation in brand communities
Loureiro, Sandra Maria Correia
;
Pires, Ana Regina
; …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 114-132
Persistent link: https://www.econbiz.de/10011316447
Saved in:
5
The dimensions of rural tourism experience : impacts on arousal, memory, and satisfaction
Kastenholz, Elisabeth
;
Carneiro, Maria João
;
Marques, …
- In:
Journal of travel and tourism marketing
35
(
2018
)
2
,
pp. 189-201
Persistent link: https://www.econbiz.de/10011886016
Saved in:
6
An asymmetrical approach to understanding configurations of customer loyalty in the airline industry
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 96-107
Persistent link: https://www.econbiz.de/10011743169
Saved in:
7
The role of intrinsic in-flight cues in relationship quality and behavioural intentions : segmentation in less mindful and mindful passengers
Loureiro, Sandra Maria Correia
;
Fialho, Ana Filipa
- In:
Journal of travel and tourism marketing
34
(
2017
)
7
,
pp. 948-962
Persistent link: https://www.econbiz.de/10011757748
Saved in:
8
Framework for success of online brand management : a systematic literature review
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
- In:
World review of entrepreneurship, management and …
12
(
2016
)
2/3
,
pp. 300-317
Persistent link: https://www.econbiz.de/10011573434
Saved in:
9
Wine prestige and experience in enhancing relationship quality and outcomes : wine tourism in Douro
Loureiro, Sandra Maria Correia
;
Cunha, Namércio Pereira da
- In:
International journal of wine business research : IJWBR
29
(
2017
)
4
,
pp. 434-456
Persistent link: https://www.econbiz.de/10011814635
Saved in:
10
The influence of brand experience and service quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
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