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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
27
Ghana
27
Konsumentenverhalten
25
Marketing management
19
Marketingmanagement
19
Brand management
17
Markenführung
16
United Kingdom
15
United States
13
Service quality
12
USA
11
Customer satisfaction
10
Students
10
B-to-B-Marketing
9
Business-to-business marketing
9
Marketing
9
Studierende
9
Africa
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Kundenzufriedenheit
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Sub-Saharan Africa
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Afrika
7
Großbritannien
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Market orientation
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Subsahara-Afrika
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Beziehungsmarketing
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Brand image
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Emerging economies
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Firm performance
6
Innovation
6
Lieferantenmanagement
6
Markenimage
6
Perception
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Schwellenländer
6
Supplier relationship management
6
Banks
5
Corporate social responsibility
5
New product development
5
Positioning strategies
5
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English
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Blankson, Charles
8
Prybutok, Victor R.
6
Boakye, Kwabena G.
3
Kalafatis, Stavros P.
2
Ledden, Lesley
2
Qin, Hong
2
Wen, Chao
2
Crawford, John C.
1
David, Alsius
1
Fang, Jiaming
1
Kwon, Junhyuk
1
Mathioudakis, Alex
1
Peak, Daniel A.
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Prybutok, Victor
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Quality management journal : QMJ
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of public sector management : IJPSM
1
International journal of quality & reliability management
1
Journal of business research : JBR
1
Journal of marketing management : MM
1
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ECONIS (ZBW)
10
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1
Impact of positioning strategies on service firm performance
Blankson, Charles
;
Crawford, John C.
- In:
Journal of business research : JBR
65
(
2012
)
3
,
pp. 311-316
Persistent link: https://www.econbiz.de/10009507209
Saved in:
2
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
3
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
4
The role of E-quality within the consumer dexision making process
Wen, Chao
;
Prybutok, Victor R.
;
Blankson, Charles
; …
- In:
International journal of operations & production …
34
(
2014
)
12
,
pp. 1506-1536
Persistent link: https://www.econbiz.de/10010437778
Saved in:
5
An assessment of national healthcare service delivery : a Ghanaian illustration
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
International journal of quality & reliability management
34
(
2017
)
5
,
pp. 649-666
Persistent link: https://www.econbiz.de/10011706922
Saved in:
6
An integrated model of quality for mass services in the context of the Ghanaian retail banking sector
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Thunderbird international business review
58
(
2016
)
5
,
pp. 425-438
Persistent link: https://www.econbiz.de/10011566226
Saved in:
7
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu
;
Blankson, Charles
;
Prybutok, Victor
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Saved in:
8
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
9
The impact of time on perceptions of educational value
Ledden, Lesley
;
Kalafatis, Stavros P.
- In:
International journal of public sector management : IJPSM
23
(
2010
)
2
,
pp. 141-157
Persistent link: https://www.econbiz.de/10008652340
Saved in:
10
The idiosyncratic behaviour of service quality, value, satisfaction, and intention to recommend in higher education : an empirical examination
Ledden, Lesley
;
Kalafatis, Stavros P.
;
Mathioudakis, Alex
- In:
Journal of marketing management : MM
27
(
2011
)
11/12
,
pp. 1232-1260
Persistent link: https://www.econbiz.de/10009387529
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