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How customer "learn" to work for retailers
Cassidy, Kim; Baron, Steve; Lu, Xiaoming - In: Journal of marketing management : MM 31 (2015) 17/18, pp. 1747-1772
Persistent link: https://www.econbiz.de/10011406190
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Understanding the role of in-store logistic operations in retail : findings from Pakistan
Najmi, Arsalan; Arshad, Yamna; Ahmed, Waqar; Kanapathy, … - In: International journal of services and operations … 43 (2022) 1, pp. 26-51
Persistent link: https://www.econbiz.de/10013552836
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Waiting in exit-stage operations : expectatopm fpr self-checkout systems and overall satisfaction
Morimura, Fumikazu; Nishioka, Kenichi - In: Journal of marketing channels : ... distribution … 23 (2016) 4, pp. 241-254
Persistent link: https://www.econbiz.de/10011628606
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Managing in-store logistics : a fresh perspective on retail service
Bouzaabia, Olfa; Riel, Allard C. R. van; Semeijn, Janjaap - In: Journal of service management 24 (2013) 2, pp. 112-129
Persistent link: https://www.econbiz.de/10009742806
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More than a showroom : strategies for winning back online shoppers
Bachrach, Daniel G.; Ogilvie, Jessica; Rapp, Adam; … - 2016
Persistent link: https://www.econbiz.de/10011419621
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When nature calls : the role of customer toilets in retail stores
Piha, Samuel; Räikkönen, Juulia - In: Journal of retailing and consumer services 36 (2017), pp. 33-38
Persistent link: https://www.econbiz.de/10011697859
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Store attributes leading customer satisfaction with unplanned purchases
Martínez-Ruiz, María Pilar; Blázquez-Resino, Juán José - In: The service industries journal 37 (2017) 5/6, pp. 277-295
Persistent link: https://www.econbiz.de/10011741094
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More Than a Showroom : Strategies for Winning Back Online Shoppers
Bachrach, Daniel G. - 2016
Showrooming is a growing phenomenon in which customers browse products in a retail store and make purchases of similar products through an online vendor. The authors of this book offer retail managers strategic insight in how to stem the loss of resources to showrooming and transform showrooming...
Persistent link: https://www.econbiz.de/10012397909
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A comparison of customer preference of standalone retail outlets and stores in shopping malls
Praveena, K.; Soman, Shruthi - In: International journal of business competition and … 7 (2021) 4, pp. 310-321
Persistent link: https://www.econbiz.de/10013198041
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Creating memorable shopping experiences to meet phygital customers' needs : evidence from sporting goods stores
Bonfanti, Angelo; Vigolo, Vania; Vannucci, Virginia; … - In: International journal of retail and distribution management 51 (2023) 13, pp. 81-100
Persistent link: https://www.econbiz.de/10014484188